Requirements
Requires a Bachelor's degree in Business Administration, Supply Chain, or Engineering, with 8-12 years of experience in vendor management, supplier relationship management, procurement, or commercial operations. Proven experience managing strategic vendors in telecom, technology, or IT sectors is essential, along with strong skills in contract management, SLA/KPI management, negotiations, and vendor performance management. Excellent leadership, analytical, and problem-solving abilities are also required.
Description
A leading telecom company is seeking an experienced Vendor Relations Senior Manager to lead strategic relationships with key vendors and service providers, ensuring strong supplier performance, contractual compliance, service quality, and cost efficiency.Key Responsibilities:Develop and maintain strong strategic relationships with key vendors and service providersManage the end-to-end vendor relationship lifecycle, from onboarding and contracting through performance evaluation and renewalMonitor vendor performance against agreed SLAs, KPIs, and contractual obligationsLead commercial negotiations, contract renewals, and service-level discussions with strategic vendorsIdentify opportunities for cost optimization, service improvement, and value creationCollaborate with Procurement, Finance, Legal, Technology, Operations, and other stakeholders to ensure effective vendor managementEstablish and maintain vendor governance frameworks, performance reviews, and escalation processesIdentify, assess, and mitigate vendor-related operational, financial, and compliance risksResolve complex vendor issues and disputes while maintaining strong long-term partnershipsConduct regular business reviews with key vendors and ensure continuous improvement in service deliveryMaintain accurate vendor performance records, contracts, and related documentationLead and develop the vendor management team and ensure adherence to company policies and proceduresRequirementsBachelor's degree in Business Administration, Supply Chain, Engineering, or a related field8-12 years of experience in vendor management, supplier relationship management, procurement, or commercial operationsProven experience managing strategic vendors within telecom, technology, IT, or other large-scale organizationsStrong experience in contract management, SLA/KPI management, negotiations, and vendor performance managementExcellent negotiation, communication, and stakeholder management skillsStrong analytical and problem-solving capabilitiesExperience managing multiple strategic vendors and complex commercial relationshipsStrong leadership and team management skillsGood knowledge of ERP, procurement, and vendor management systems