Requirements
Requires 3-5 years of experience as a Restaurant Manager in UAE/GCC, preferably in casual or QSR dining. A Bachelor's in Hospitality Management or related field is a plus. Must have strong leadership, P&L management, inventory control, and POS systems knowledge. HACCP Level 3, PIC certification, and Basic Food Hygiene are required. Fluent English is essential, and Hindi is an advantage. Candidates should be guest-obsessed, hands-on, able to work weekends/holidays, and a UAE driving license is a plus.
Description
JOB DESCRIPTIONKey Responsibilities:Operations & Guest ExperienceOversee day-to-day restaurant operations to ensure smooth service during all shiftsMaintain high standards of food quality, presentation, hygiene, and customer serviceHandle guest feedback and complaints promptly to ensure resolution and retentionEnsure compliance with Dubai Municipality, HACCP, and brand SOPsTeam LeadershipRecruit, train, schedule, and motivate FOH and BOH teams of 15+ staffConduct regular briefings, performance reviews, and coaching to meet KPIsManage staff attendance, leave, and labor costs in line with budgetFoster a positive, high-performance culture with low turnoverFinancial & Business ManagementDrive sales growth and manage P&L, COGS, and controllable expensesMonitor daily sales, inventory, and wastage implement cost-control measuresPrepare weekly/monthly reports on sales, labor, and stock varianceExecute local store marketing initiatives and upselling strategiesAdministration & ComplianceEnsure all licenses, permit, and staff certifications are currentMaintain accurate cash handling, POS reconciliation, and petty cash recordsCoordinate with suppliers, facilities, and central teams for maintenance and procurementUphold brand standards, visual merchandising, and safety protocolsRequirements:Experience: 3-5 years as Restaurant Manager in UAE/GCC, casual or QSR dining preferredEducation: Bachelor's in Hospitality Management or related field is a plusSkills: Strong leadership, P&L management, inventory control, POS systems knowledgeCertifications: HACCP Level 3, PIC certification, Basic Food Hygiene requiredLanguages: Fluent English required Hindi is an advantageTraits: Guest-obsessed, hands-on, able to work weekends/holidays, valid UAE driving license a plus