Requirements
The ideal candidate must be fluent in German (written and spoken) and proficient in English. A minimum of 5 years of progressive management experience in luxury hotel or resort operations is required, with a proven track record in P&L and budget management. Strong leadership, team management, communication, and strategic thinking skills are essential, along with a customer-focused mindset and proficiency in hospitality management systems and Microsoft Office.
Description
Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.Job DescriptionMovenpick Resort El Quseir is seeking an experienced and visionary General Manager to lead our luxury resort operations in El Quseir, Egypt. As General Manager, you will be responsible for overseeing all aspects of the resort's operations, ensuring exceptional guest experiences, and driving profitability while maintaining the highest standards of hospitality excellence. This is a strategic leadership position that requires a decisive, motivational leader capable of inspiring a diverse team and delivering outstanding results in a dynamic, fast-paced environment.Oversee all resort operations, including front-of-house and back-of-house departments, ensuring seamless coordination and exceptional service deliveryDevelop and implement strategic business plans to achieve revenue targets, optimize profitability, and enhance market positioningLead, mentor, and motivate a diverse team of department heads and staff, fostering a culture of excellence, accountability, and continuous improvementManage the resort's budget, financial performance, and P&L statements, ensuring cost efficiency without compromising service qualityMaintain and enhance guest satisfaction by establishing high service standards, addressing guest concerns, and implementing feedback mechanismsBuild and maintain strong relationships with key stakeholders, including corporate clients, travel partners, and local community membersEnsure compliance with all local regulations, health and safety standards, and company policiesIdentify market opportunities and develop strategies to increase occupancy rates and revenue streamsOversee marketing initiatives and brand positioning to maintain the resort's competitive advantage in the luxury hospitality marketConduct regular performance reviews and implement training programs to develop staff capabilities and career progressionManage crisis situations and implement effective problem-solving strategies to minimize operational disruptionsQualificationsFluency in German (written and spoken) - CRITICAL REQUIREMENT with demonstrated ability to communicate effectively in professional and guest-facing situationsProficiency in English language (both written and spoken) - essential requirementMinimum 5 years of progressive management experience in luxury hotel or resort operationsProven track record of successfully managing P&L, budgets, and financial performance in a hospitality settingStrong leadership and team management skills with the ability to motivate and develop staff at all levelsExcellent communication and interpersonal skills with the ability to engage effectively with guests, staff, and stakeholdersStrategic thinking and business acumen with demonstrated ability to drive revenue growth and operational efficiencyIn-depth knowledge of hospitality industry standards, best practices, and operational proceduresStrong problem-solving abilities and crisis management experienceCustomer-focused mindset with a commitment to delivering exceptional guest experiencesProficiency in hospitality management systems and Microsoft Office applicationsFlexibility and adaptability to work in a multicultural environment with international clienteleUnderstanding of German business culture and communication styles in hospitality managementPreferred: Experience in luxury resort management within the Middle East or North Africa regionPreferred: Familiarity with the Egyptian hospitality market and local business practicesPreferred: Experience managing German-speaking guest demographics or German tour operatorsAdditional InformationOur Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.