Description
1. Event Operations & DeliverySupport the planning and delivery of community & corporate events, employee engagement initiatives and member engagement activities.Coordinate event logistics, registrations, venue setup, supplier requirements and onsite operations.Ensure events are delivered in accordance with approved plans, timelines, budgets and quality standards.Provide onsite operational support before, during and after events, ensuring a seamless experience for stakeholders and attendees.Support post-event evaluations and identify opportunities for continuous improvement.2. Venue OperationsCoordinate the day-to-day operations of assigned venues.Manage venue bookings, operational schedules and client requirements.Liaise with Facilities, Security, IT, Audio Visual, Catering and other service providers to ensure smooth venue operations.Support venue inspections, client site visits and operational readiness.Monitor venue utilisation and recommend improvements to enhance operational efficiency and customer experience.3. Event Administration & GovernancePrepare contracts, quotations, invoices, procurement requests and financial documentation.Maintain accurate event records, project documentation and administrative files.Ensure compliance with procurement, governance and financial policies.Monitor project timelines and maintain accurate document control throughout the event lifecycle.Support budget tracking, purchase requests and supplier documentation.4. Activations, Permits & ComplianceCoordinate and manage all permits and approvals required for community activations, corporate events and venue-based experiences.Liaise with relevant government authorities, developers, landlords and internal stakeholders to obtain all necessary approvals.Ensure all activations and events comply with applicable regulations, safety requirements and policies.Track permit applications, approval timelines and expiry dates to ensure timely event delivery.Maintain accurate records of permits, approvals and supporting documentation.Identify opportunities to streamline permit processes and improve operational efficiency.5. Stakeholder & Supplier CoordinationCoordinate with Business Units, clients, suppliers, contractors and service providers throughout the event lifecycle.Build and maintain positive working relationships with internal and external stakeholders.Monitor supplier performance and ensure services are delivered in accordance with agreed standards.Support supplier onboarding, operational coordination and event execution.6. Reporting & Continuous ImprovementPrepare post-event reports, attendance analysis and operational KPIs.Monitor venue utilisation, event statistics and operational performance.Maintain accurate event databases and reporting records.Support the preparation of management reports and operational dashboards.Identify opportunities to improve operational efficiency, customer experience and internal processes.