✨ AI Summary
We are seeking an experienced L1 Support Analyst / Business Analyst to provide critical support for business-critical Finance and HRMS applications. This role involves application support, business analysis, functional testing, and stakeholder coordination, working closely with Finance and HR teams, developers, and technical support. The primary focus will be on Finance applications (70%) and HRMS applications (30%).
The ideal candidate will possess 6-8 years of experience, with a preferred background in Insurance and Financial Services. Essential skills include strong experience in ERP and Finance application support, advanced SQL and PL/SQL troubleshooting, proficiency with Oracle Database, and a solid understanding of GL, AP, AR, and financial closing processes. Familiarity with employee, leave, attendance, organization structure, and self-service modules, along with experience in business requirements, process analysis, and functional documentation, is required. Strong communication, stakeholder management, and problem-solving skills are also key. Additional advantages include insurance domain experience, HRMS application experience, and knowledge of Java and Spring Boot.
Requirements
The role requires 6-8 years of experience in L1 Support Analyst / Business Analyst roles, with a focus on Finance and HRMS applications. Key requirements include strong experience in ERP and Finance application support, advanced SQL and PL/SQL troubleshooting, good knowledge of Oracle Database, and a strong understanding of financial closing processes. Experience in business requirements, process analysis, functional documentation, and stakeholder management is also essential.
Description
We're Hiring: Support Analyst / Business AnalystWe are looking for an experienced L1 Support Analyst / Business Analyst to support business-critical Finance and HRMS applications.The role combines application support, business analysis, functional testing, and stakeholder coordination. The selected candidate will work closely with Finance users, HR teams, developers, and technical support teams to maintain stable operations and deliver system improvements.Role focus:• Finance applications: 70%• HRMS applications: 30%• Experience required: 6 to 8 years.• Preferred background: Insurance and Financial Services.What we are looking for:• Strong experience in ERP and Finance application support.• Advanced SQL and PL/SQL troubleshooting skills.• Good knowledge of Oracle Database.• Strong understanding of GL, AP, AR, and financial closing processes.• Working knowledge of employee, leave, attendance, organization structure, and self-service modules.• Experience in business requirements, process analysis, and functional documentation.• Strong communication, stakeholder management, and problem-solving skills.• Ability to manage multiple priorities with limited supervision.Additional advantages:• Insurance domain experience.• HRMS application experience.• Knowledge of Java and Spring Boot.• Basic knowledge of JSP, HTML, AJAX, and jQuery.