Requirements
Requires at least a vocational school or high school diploma, with certification in a related field if only a high school diploma is held. A minimum of 3 years of industry experience is necessary. Proficiency in English is mandatory, with Arabic knowledge being an advantage. Basic knowledge of products and services in the field, including spirits, soft drinks, and cocktails, is expected.
Description
Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.Job Description**Job Responsibilities:**Prepare and maintain the bar, ensuring all equipment is ready and operational before serviceGreet customers, take orders, and prepare drinks to operational standardsCoordinate bar personnel and oversee daily bar operations to maintain high service qualityIdentify and report technical breakdowns and equipment maintenance needsConduct monthly inventory counts and report results to senior managementMonitor beverage consumption demands and maintain stock levels according to par requirementsPrepare and oversee special occasion bar arrangementsTrain and develop bar staff in accordance with departmental standardsEnsure employee compliance with work schedules and operational proceduresCommunicate effectively with other departments and senior managementStrive to achieve 100% customer satisfactionPerform all duties in accordance with Food and Beverage Manager directives and hotel operational standardsHandle cash transactions, process payments, and maintain accurate financial records for bar operationsMaintain strict adherence to health, safety, and hygiene standards, ensuring compliance with food and beverage regulationsResolve customer complaints and concerns professionally whilst maintaining service excellence and guest relationsImplement upselling techniques and promote premium beverages and special offerings to enhance revenue generationQualificationsEducation: At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required.Experience: At least 3 years of experience in the industry.Foreign Language: English is required. Knowledge of Arabic is an asset.Courses and Training: Vocational trainings and seminars.Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.). Expected to perform other actions that are similar in content. Requires awareness of other related processes.