✨ AI Summary
This role involves the end-to-end coordination and execution of customer Ocean CHB orders, ensuring compliance with PSA BDP Ethics and customer requirements. Responsibilities include order processing, managing deliveries, customs declarations, payments, system updates, reporting, and operational troubleshooting. The candidate will also be responsible for timely invoice raising, KPI adherence, and ensuring subcontractor compliance. A strong understanding of QHSE and Business Continuity Management (BCM) principles is essential.
Requirements
Requires over 3 years of detailed experience in logistics and forwarding operations, regulations, and documentation. Computer literacy with Microsoft Software applications or other market-leading software applications is necessary. A professional degree from a licensed educational institution specialized in logistics and forwarding is preferable.
Description
Job DescriptionScopeCoordination and execution of customers Ocean CHB orders in accordance with their requirements and/or procedures based on PSA BDP Ethics.Responsibilities Order processing management – End-to-end processing of customers Ocean CHB orders and providing timely updates to customers. Coordination for arrivals, Delivery Order collection, customs declaration processing and payment of customs and port charges and to keep customers updated in timely manner. To ensure that PSA BDP systems are updated always, and relevant documents are uploaded in BDP Smart. Reporting – Operational status reporting on regular basis with latest updates. Operational troubleshooting and provide solutions to customers in matters related to carriers, ports and customs. Follow up and submission of claim related documents to customs team Ensure that invoices are raised and sent to customers in timely manner as per requirements of customers. Non-conformance reporting in accordance with the KPI's. Adherence of approved subcontractors in accordance with agreed rates . End to end processing of shipments. Punctual and flawless order handling and documentation Ensure that all activities are carried out in 100% compliant manner Must demonstrate awareness of Compliances – QHSE and Business Continuity Management (BCM) principles and strictly adhere to the organization's policies and procedures.Job RequirementsQualifications/Experience∙ + 3 years of detailed experience of logistics and forwarding operations/regulations and documentation∙ Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.∙ Computer literacy with Microsoft Software applications and /or other market leading software applications.