Requirements
Requires a degree or diploma in Marketing, Business, or Communications, with 1-3 years of experience in digital marketing or as a marketing coordinator. Must have working familiarity with Google Ads and Meta Ads Manager, experience with CRM data entry and maintenance with attention to detail on attribution, clear written English for customer communication, and comfort with Excel/Google Sheets for basic reporting.
Description
This role keeps the digital marketing engine running day to day. The Executive sets up and monitors campaigns under the direction of the Digital Marketing & CRM Manager, keeps the CRM clean and correctly attributed, handles first-line WhatsApp and email responses, and produces the weekly numbers the manager uses to make decisions.It is an execution role with a clear development path. The holder is expected to become the person who knows where every lead came from and why a campaign moved, without yet owning the budget or the strategy.Campaign execution Set up, launch and monitor Google Ads, Facebook Ads and Instagram Ads campaigns as briefed by the manager Build audiences and creative variants for retargeting and lead generation campaigns; flag underperforming ad sets daily Track spend against approved budgets and raise variances before they become overspendCRM and lead management Enter, tag and route enquiries, broker registrations and portal leads in the CRM within the agreed turnaround time Maintain source attribution on every record; run weekly hygiene checks on duplicates, missing sources and stalled leads Keep live inventory portals updated with current availability and pricing as instructedEmail marketing Build and schedule drip campaign emails and newsletters in the email platform from approved copy and creative Maintain broker and buyer lists, segmentation and unsubscribe compliance Report open, click and reply rates after each sendReporting and competitor monitoring Compile weekly performance data (CPC, CTR, cost per lead, conversion rates) into the standard reporting template Maintain the competitor tracker: campaigns, pricing moves, launches and messaging observed each week Contribute to the monthly performance and benchmarking report prepared by the managerLanding pages Build and update landing pages in Unbounce from approved layouts and copy; run pre-launch checks on forms, tracking tags and mobile display Draft ad-group-specific page copy for manager reviewWhatsApp And Community Support Provide first-line responses on the official Business WhatsApp within the agreed response window; escalate qualified leads and complaints to Sales or the manager Log every WhatsApp conversation as a lead or enquiry in the CRM Monitor comments and messages across social channels and flag issues or opportunitiesContent, social and website support Draft blog posts and vlog scripts for manager and Creative Manager review; publish approved content to the website and social channels Maintain the content calendar and coordinate asset delivery with the Creative Manager Keep property listings on the website accurate, complete and visually current; apply basic on-page SEO to new pages and listingsRequirements Degree or diploma in Marketing, Business, Communications or a related field Around 1-3 years in a digital marketing or marketing coordinator role, or a strong internship record with hands-on ad platform exposure Working familiarity with Google Ads and Meta Ads Manager; can set up a campaign from a brief Experience entering and maintaining data in a CRM; attention to detail on attribution and records Clear written English for customer replies, email builds and short-form web copyComfortable in Excel/Google Sheets for basic reporting.