Leads improvements to production infrastructure, platforms and services. Collaborates closely with other team leads and proactively designs new, scalable solutions for fast changing environment. Leads deep drill down analysis into production support operations and identifies and provides necessary fixes. Investigates errors across teams and proactively enhances troubleshooting processes. Builds complex enhancements to resolve defects. Leverages standard template to improve production infrastructure, platforms, and/or services. Leads engagement with stakeholders and drives the design, development, configuration, of enterprise supporting systems. Takes proactive steps to identify server architecture and networking solutions. Leads code and architecture reviews and capitalizes on opportunities to improve health, scalability, and resiliency of products and services.