Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Operations Services Delivery Team, where we provide a range of services to institutional asset managers and owners based around the Asia Pacific region.
As a Client Services Associate in Fund Operations Team, you will be responsible for the production and delivery of Financial Statements of Accounts and related accounting and/or portfolio information. Certain oversight functions are also performed on compliance and performance reports sent both to the clients and their investment managers. You will be primarily responsible for the day-to-day service management of clients, ensuring queries are answered, problems are resolved and issues are escalated. You will serve as the point of escalation for the clients and have a broad knowledge of fund accounting , along with sound experience of managing clients.
Job responsibilities:
- Produce and validate a suite of International Financial Reporting Standards (IFRS)-compliant and regulatory reports timely and accurately
- Take full ownership for all reporting activities, hub governance and project management of service change request
- Analyze client accounting records and escalation, where appropriate, of any potential issues identified
- Coordinate visits to accounting clients, for periodic service reviews, accounting, technology training, etc.
- Take leadership role between internal and external parties (e.g. Clients, Fund Managers, Relationship Managers, Client Service etc.) to handle accounting or product-related issues that may arise and ensure there is path to green
- Maintain orderly set of records for each client, including client service level agreements, to facilitate query management and internal or external audits
- Support of the continuous development of processes and controls within the group
- Provide training and development for the junior members of the group
Required qualifications, capabilities, and skills:
- Bachelor’s Degree in Finance, Accounting, or related disciplines
- At least 6 years of financial reporting, audit or fund accounting experience
- Good understanding of security types and the respective accounting treatment
- Knowledge of stock market practices and data vendor systems (e.g. Bloomberg).
- Detailed understanding of Microsoft Office applications (e.g. Excel, Visual Basic for Applications (VAS), Access, Word etc.)
- Fluency in written and spoken Japanese is required in order to communicate with Japanese stakeholders and clients
- Professional approach to delivering quality client service
- Committed approach with the ability to communicate effectively within a small team
- Flexible and willing to work additional hours at peak reporting times if necessary
- Highly motivated, execution driven, flexible, and versatile character with ability to influence and negotiate for results.
- Strong end to end ownership, governance, controls, risks and dependency management
Preferred qualifications, capabilities, and skills: