✨ AI Summary
The Technical Support Engineer will be responsible for the installation, configuration, and maintenance of PCs, printers, networking equipment, and network operating systems. This role involves configuring authentication, authorization, and directory services, maintaining network facilities, setting up user accounts, permissions, and passwords, and resolving end-user problems. Additionally, the engineer will manage user and asset inventory for hardware, software, and applications.
Requirements
Bachelor’s degree in Computer Science. Problem Solving (Hardware & Software).Excellent IT and communication skills.
Description
Installation, configuration, and maintenance of PCs, printers, networking equipment, and network operating systems.Configuration of authentication, authorization, and directory services.Maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers, etc.Set up user accounts, permissions, and passwords.Resolve problems reported by end-user.Handle user and asset management by managing users, roles, and permissions and keeping the inventory of hardware, software, and applications.