Part Time (30 Hours) Associate Banker Indianapolis, IN Bilingual English and Spanish Required

🏢 JP Morgan
📍 Indianapolis, United StatesPart-timeOn-site
📅 Posted: 5mo ago🔄 Updated: 5mo ago
CV%
✨ AI Summary
As an Associate Banker at Chase, you will be responsible for creating a welcoming environment and delivering exceptional client experiences. This part-time role (30 hours) involves greeting clients, managing lobby traffic, assisting with transactions, opening new accounts while adhering to policies, and educating clients on self-service technology. You will build trusted relationships by listening, asking questions, demonstrating empathy, and connecting clients with experts to help them achieve their financial goals. The role also involves performing branch operations, including managing cash devices. Required qualifications include the ability to prioritize clients, build trust, engage effectively, resolve issues with attention to detail, and collaborate with the team. A high school diploma or GED and client service experience are necessary. Bilingual English and Spanish proficiency is preferred, as is cash handling experience. This on-site position is located in Indianapolis, IN.
🎁 Benefits & Perks
Comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching.
Requirements
Requires a high school diploma or GED, client service experience, and the ability to put clients first, build trusted relationships, engage clients, and resolve issues efficiently. Bilingual English and Spanish is preferred.
Description
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

 
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.  Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals.

 
Job Responsibilities
  • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
  • Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
  • Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
  • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
  • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment. 
  • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
  • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
  • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.  
  • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.
  • Bilingual English and Spanish Required.
 
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00