QUALIFICATIONS & EXPERIENCE:
• Bachelor’s or Master’s degree in Design, Information Systems, or a related field.
• Professional certifications in UX, UI, or related disciplines.
• Working knowledge of agile development methodologies and digital banking ecosystems.
• Proven experience in the full UI/UX design process for digital banking or financial services, ideally within the corporate banking space.
• Demonstrated ability to conduct customer journey mapping, UI/UX reviews, and leverage analytics to drive design outcomes.
• Experience implementing digital systems and products across multiple countries, with an understanding of localization and compliance.
• Strong focus on customer experience, with a portfolio showcasing user-centered solutions and measurable impact on engagement and satisfaction.
• Skilled in gathering, interpreting, and actioning customer feedback through interviews, surveys, and usability studies.
• Excellent stakeholder management and communication skills, with the ability to align diverse teams around a shared vision for digital transformation.
• Proficiency in design tools (such as Sketch, Figma, Adobe XD, InVision, or equivalent) and familiarity with analytics platforms.
• Innovative thinker with a passion for solving complex problems and delivering seamless, intuitive digital experiences.
• International or multi-country project experience strongly preferred.
Professional training in UI/UX
• Experience with Agile, Scrum, or other iterative development frameworks.
• Advanced data analytics and visualization skills.
• Prior experience with corporate banking channels
• Proven track record of successful digital product launches in banking or fintech.