✨ AI Summary
The Senior Supply Demand Planner is responsible for end-to-end supply and demand planning for service spares, Field Replaceable Units (FRUs), and New Product Introductions (NPIs), ensuring service readiness, supply continuity, and optimal inventory throughout the product lifecycle. This role requires a Bachelor's degree in a relevant field and at least 5 years of experience in supply planning, demand planning, inventory management, NPI, or service-parts planning. The planner will develop dashboards and planning models, perform root-cause analysis, lead supply-demand reviews, and drive improvements in planning processes. They will own demand forecasts, develop supply plans, optimize inventory, and manage planning across the product lifecycle, including NPI and end-of-life phases. The role also involves managing repair and reverse supply chain aspects and requires strong analytical, problem-solving, and communication skills, with advanced Excel and planning system experience. Experience with hardware, cloud infrastructure, or similar technology environments is preferred, as is APICS/ASCM certification.
🎁 Benefits & Perks
Medical, dental, and vision insurance, including expert medical opinion; Short term disability and long term disability; Life insurance and AD&D; Supplemental life insurance (Employee/Spouse/Child); Health care and dependent care Flexible Spending Accounts; Pre-tax commuter and parking benefits; 401(k) Savings and Investment Plan with company match; Paid time off (13-18 days annually depending on tenure); 11 paid holidays; 72 hours of paid sick leave upon date of hire (refreshes annually up to 112 hours); Paid parental leave; Adoption assistance; Employee Stock Purchase Plan; Financial planning and group legal; Voluntary benefits including auto, homeowner and pet insurance. May be eligible for bonus and equity.
Requirements
Requires a Bachelor's degree in Supply Chain, Operations, Engineering, Business, Finance, or Analytics, with 5+ years of experience in supply planning, demand planning, inventory management, NPI, or service-parts planning. Must have strong knowledge of forecasting, inventory optimization, and supply planning, advanced Excel and planning system experience, and excellent analytical, problem-solving, and communication skills. Experience supporting new product introductions and with spares, FRUs, or repairables is preferred.
Description
The Senior Supply Demand Planner owns end-to-end supply and demand planning for service spares, Field Replaceable Units (FRUs), and New Product Introductions (NPIs). The role ensures service readiness, supply continuity, and optimal inventory across the product lifecycle.
This senior individual contributor operates with a high degree of autonomy and partners across Service, Engineering, NPI, Procurement, Manufacturing, Logistics, Repair, Finance, and Product teams to manage risk, optimize inventory, and support customer service commitments.