Requirements
Requires at least 5 years of hands-on SAP C4C experience covering SDK development and functional configuration. Strong SDK expertise in SAP Cloud Applications Studio (PDI), ABSL, BODL, custom BOs, extension fields, embedded components, OData service creation, and lifecycle management. Solid functional knowledge of C4C Sales and/or Service, with experience in C4C master data and integration with SAP CPI/Integration Suite. Strong analytical and communication skills are essential.
Description
Gather business requirements and translate them into C4C functional designs and technical specifications. Configure C4C functional areas: business roles and access restrictions, org structure (sales org, distribution channel, division, sales office), involved parties, workflows, approval processes, surveys, and KPI/reporting.Develop custom solutions using SAP Cloud Applications Studio (SDK/PDI): custom business objects, extension fields, embedded components, BO actions/validations, mass data runs, and web services.Build and enhance validations and business logic (e.g., duplicate checks on key fields, mandatory-field and save-time validations) using ABSL scripting and events.Design and support integrations between C4C and SAP S/4HANA via SAP Integration Suite (CPI), including OData APIs, ID mapping, and employee/customer master replication.Troubleshoot data replication and synchronization issues (e.g., ID mapping gaps, master data inconsistencies between C4C and ERP) and drive them to resolution.Support data migration activities: migration templates, data loads, validation, and post-migration reconciliation.Prepare functional and technical documentation, conduct unit/integration testing, and support UAT and cutover activities.Provide post-go-live (AMS) support, including incident analysis, root-cause identification, and deployment of corrective code/data fixes.Collaborate with integration, basis, and frontend application teams on cross-system changes.RequirementsAt least 5 years of hands-on SAP C4C experience covering both SDK development and functional configuration. Strong SDK expertise: SAP Cloud Applications Studio (PDI), ABSL, BODL, custom BOs, extension fields, embedded components, OData service creation, and lifecycle management (patch/assemble/deploy).Solid functional knowledge of C4C Sales (accounts/contacts, leads, opportunities, activities, visits) and/or Service (tickets, SLAs, categorization).Experience with C4C master data: business partners, employees, org management and ID mapping with ERP/S/4HANA.Integration experience with SAP CPI / Integration Suite and standard C4C–ERP/S4 pre-packaged content; comfortable with OData/SOAP APIs and message monitoring.Experience resolving replication/synchronization defects between C4C and SAP ERP or S/4HANA.Strong analytical and communication skills; able to work directly with business users and translate needs into solutions.Nice to HaveExperience with SAP Sales/Service Cloud V2 or migration from C4C to V2.SAP certification in C4C / Sales Cloud or SAP Cloud Applications Studio.Experience in [industry — e.g., automotive/retail/financial services] sales processes.EducationBachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience).