Customer Service Representative

🏢 TP Systems
📍 United Arab EmiratesFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
TP Systems is seeking a Customer Service Representative in Dubai, United Arab Emirates. The ideal candidate will be passionate about customer interaction and problem-solving, aiming to convert customers into advocates. Responsibilities include managing customer communication across phone, email, and chat, providing product and pricing information, collaborating with internal teams, and performing data entry. A minimum of 1-3 years of relevant experience is required, along with excellent communication and multitasking skills. Fluency in both English and Arabic is a mandatory requirement for this full-time, permanent position.
Required Skills
Other
Bilingual English and ArabicData Entry
Requirements
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Responsibilities include communicating with customers via phone, email, and chat, providing knowledgeable answers to questions about product, pricing, and availability, and working with internal departments to meet customer's needs. Data entry in various platforms is also required. Qualifications include at least 1-3 years of relevant work experience, excellent phone etiquette and excellent verbal, written, and interpersonal skills, and the ability to multi-task, organize, and prioritize work. Bilingual English and Arabic is a MUST.
Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platformsQualificationsAt least 1 - 3 years of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workBilingual English and Arabic is a MUST.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00