✨ AI Summary
Xceed is seeking a Quality Monitoring Specialist for their Call Center in Egypt. The role requires a strong background in call center operations with specific experience in the GSM domain within a telecommunications environment. The ideal candidate will have at least 6 months of experience as a Quality Specialist or in a Customer Service/Quality role within the telecom industry, ideally with companies like Vodafone, Orange, Etisalat, WE, DU, AT&T, or Verizon. Excellent English proficiency (B2+ to C1) is mandatory for this permanent, full-time position.
Requirements
Requires a minimum of 6 months of hands-on experience as a Quality Specialist GSM (or acting as Quality) and 6 months of experience as a Customer Service / Quality Task in the telecom industry. Must have a background in Call Center with mandatory GSM background in a telecom environment. Excellent English proficiency (B2+ to C1 level) is a must.
Description
* Job Requirements & Qualifications:-Background: Call Center experience with a mandatory GSM background in a telecom environment.Experience:-Minimum 6 months of hands-on experience as a Quality Specialist GSM (or Acting as Quality).-Minimum 6 months of experience as a Customer Service / Quality Task in the telecom industry.-Industry Required Background : experience in Telecommunication companies (Vodafone, Orange, X-Etisalat Misr, X-WE, DU, AT&T, or Verizon).-Language: Excellent English proficiency (B2+ to C1 level is a must).