Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Product Delivery Associate in Global Customer Platform, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
- Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Documents blockers and impediments to aid with dependency management and resource availability
- Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
- Work with AI based tools for SDLC
- Work in a firmwide critical application that needs interaction across lines of business
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
- Exposure to operational management and change readiness workstreams
Preferred qualifications, capabilities, and skills
- Emerging knowledge of product release and deployment processes
- Basic knowledge of APIs, Kafka and SQL, is a plus