✨ AI Summary
The IT Help Desk Specialist will manage and maintain the company's network infrastructure, including LAN and WAN, and implement network security strategies. Responsibilities include managing network hardware like routers, switches, and firewalls, administering the company's hotline system, and providing operational support for network and security equipment. The role also involves managing relationships with telecom providers. A strong understanding of networking, security, hardware, system administration, and vendor management is required.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred.- From 1 to 2 years of experience in related filed.- Good understanding of computer systems, mobile devices and other tech products.- Ability to diagnose and resolve basic technical issues Proficiency in English.- Excellent communication skills.
Description
- Manages and maintains company and branches network infrastructure (LAN, WAN). · - Designs and implements network security and traffic management strategies. · Manages network hardware (routers, switches, firewalls, etc.).· -Administers the company's hotline system (e.g., Avaya, Twilio). - Provides operational support for network and security equipment across all locations. · Manages relationships with telecom providers. - Requires strong understanding of networking, security, hardware, system administration, and vendor management.