✨ AI Summary
Capgemini is seeking a Senior AP Problem Resolution Process Expert with French language proficiency for their BSv organization in Cairo, Egypt. This role involves leveraging expert knowledge of Problem Resolution to achieve service levels and key measurement targets, delivering high-quality, cost-effective services, and driving innovation through frictionless finance practices. The expert will be responsible for identifying and resolving operational issues, acting as a key Subject Matter Expert, and may temporarily back up the Team Lead. The position requires a strategic mindset, initiative, and the ability to organize development for self and junior team members.
Requirements
The role requires expertise in Problem Resolution and Process Improvement within Accounts Payable. The candidate will be responsible for problem identification and resolution of accounts payable invoices, and may lead or support service level achievements. They should be able to act on their own initiative and organize development for themselves and junior team members. Fluency in French is also required.
Description
Job DescriptionRole based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised by more junior team members. Their domain expertise means they are responsible for problem identification and resolution of accounts payable invoicesJob Description - Grade SpecificOperating at entry level managerOperating as a Finance specialist supporting small and medium sized finance exercises.Will contribute to the transformation agenda and recognizes the importance of building a strategic mindset as well as being able to deliverAble to act on their own initiative with respect to the main perimeter of their roleKnows when to seek guidanceorescalateAble to organize development for self and junior team member