Falahly is an AI-powered job matching platform for the MENA (Middle East and North Africa) region. It uses vector embeddings and skill ontology matching to connect job seekers with relevant positions in UAE, Saudi Arabia, Egypt, Qatar, Kuwait, Bahrain, and beyond.

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Part Time Associate Banker Detroit Metro West (30 Hours)

🏢 JP Morgan

📍 Troy, United StatesPart-timeOn-site

📅 Posted: 5mo ago🔄 Updated: 5mo ago

CV%

✨ AI Summary

Chase is seeking a Part-Time Associate Banker for their Detroit Metro West branch, offering 30 hours per week. This role focuses on creating memorable client experiences through hospitality, attentive service, and leveraging banking solutions and technology. Responsibilities include greeting clients, managing lobby traffic, assisting with transactions, opening new accounts, educating clients on self-service options, building relationships, and performing branch operations. A high school diploma or GED and client service experience are required, along with strong skills in client focus, relationship building, communication, problem-solving, teamwork, product knowledge, and attention to detail. Cash handling experience and a desire to promote technology solutions are preferred.

🎁 Benefits & Perks

Comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching.

Requirements

Requires a high school diploma or GED equivalent and client service experience or comparable experience. Must be able to put clients first, build trusted relationships, engage clients effectively, resolve issues with attention to detail, and work collaboratively. Preferred qualifications include a strong desire to educate clients on technology and cash handling experience.

Description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals.

Job Responsibilities

Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Required Qualifications, Capabilities, and Skills

Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, and Skills