✨ AI Summary
DP World is seeking a Telesales Assistant to support their commercial and freight forwarding teams. This role involves making outbound calls to potential customers to promote shipping and logistics services, identifying sales opportunities, and generating qualified leads. The ideal candidate will understand customer needs, follow up on inquiries, maintain CRM records, and gather market intelligence. This is a permanent, full-time position based in Riyadh, Saudi Arabia.
Requirements
The Telesales Assistant will support commercial and freight forwarding teams by conducting outbound calls to potential clients, promoting DP World's shipping and freight forwarding services. Responsibilities include understanding customer needs, generating and qualifying leads, following up on inquiries, and maintaining CRM records. Experience with CRM systems and sales is essential.
Description
Job Summary:The Telesales Assistant will support our commercial and freight forwarding teams by reaching out to potential customers, identifying sales opportunities, and promoting our shipping and logistics services. Key Responsibilities:Conduct outbound calls to potential clients to promote DP World's shipping and freight forwarding services.Understand customer needs and present relevant service offerings accordingly.Generate and quality leads to build a pipeline for the sales team.Follow up on inbound inquiries and existing leads.Assist in maintaining accurate records in the CRM system.Schedule meetings for the sales team where necessary.Gather market intelligence and share customer feedback with relevant teams.Support in the preparation of sales reports and campaign summaries.