Requirements
Requires 2 years of experience in a similar role within the luxury hospitality industry and 2 years of actively managing Tour Operator relationships. Fluency in at least two additional languages beyond English is preferred, such as German, French, or Russian.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Sales - Retail
Company Industry
Travel, Hotel & Tourism
Company description
Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘live the French way’ and indulge in excellence.
Job description
Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target.
Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in a timely manner.
Proactively prospect new accounts for Sofitel Dubai The Palm, Dubai and follow the sales process through to convert into ‘producing’ accounts.
Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity.
Maintain up-to-date activity and rate information for each account.
Understand and be in a position to action any group and event enquiry and ensure accurate handover for follow up to Inspired Meeting team.
Communicate client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
Ensure property rate sheets are accurate at all times.
Communicate any obstacles to completing action plans to Director of Sales - Leisure.
Arrange and manage familiarization/educational trips in line with business needs.
Entertain clients and potential clients in hotel outlets to showcase our property and special “Savoir Faire”.
Qualifications
2 years in a similar role in the luxury hospitality industry
2 years’ experience actively managing Tour Operator relationships within their respective markets
Language skills – at least 2 or 3 other languages over and above English – preferably German, French or Russian
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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