Customer Support Agent - Vodafone UK (Cairo/Alexandria)

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
As a Customer Support Agent for Vodafone UK in Cairo/Alexandria, you will be the primary point of contact for customers, handling inquiries over the phone and resolving issues to maintain a high level of customer experience. This entry-level, full-time position requires fluency in English (C1 level) and a graduate degree. The role emphasizes soft and communication skills. Successful candidates will work in a hybrid model, with 2 days a week on-site. The company provides a laptop/PC, internet allowance, and offers attractive packages including profit sharing, social and medical insurance, and annual salary increases.
Required Skills
Soft Skills & Professional Competencies
Communication
Business, Sales & Management
Customer SuccessReal Estate SalesTelesales
Other
customer carecustomer supportcontact centerwork from homefluent in englishenglishwfhvodafonec1_voistranslation
Hospitality, Retail & Customer Service
Call Center Experience
Science & Research
Remote Sensing
Information Technology
NIST
🎁 Benefits & Perks
Laptop/PC provided from the company + Internet allowance. 5 working days + 2 days off (Rotational). Annual balance. Profit share. Social and Medical insurance. Annual Salary Increase after Conversion.
Requirements
Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Soft and communication skills.Males & Females
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the companyBenefits:we work in a hybrid module (2 days a week from site)Very Attractive PackageLaptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceProfit shareSocial and Medical insuranceAnnual Salary Increase after Conversion
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00