ICQA Supervisor (Saudi National Only), MEATR ICQA

🏢 Amazon
📍 Riyadh, Saudi ArabiaFull-timeOn-site
📅 Posted: Today🔄 Updated: Today
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✨ AI Summary
The ICQA Supervisor in Riyadh, Saudi Arabia, is responsible for overseeing day-to-day operations, ensuring safety, quality, performance, and member experience. This role involves planning, resource management, identifying training needs, performance management, and coaching the department to foster a productive culture. The supervisor will also ensure adherence to safety procedures, manage team dynamics, and drive continuous improvement through data analysis and strategic planning. Key responsibilities include mentoring, training, performance recognition, and implementing process improvements. The position requires a Bachelor's degree and fluent English communication.
Requirements
The role requires a Bachelor's degree and fluency in English, both spoken and written. Experience with Microsoft Office products is preferred.
Description
Job Description :As a Supervisor, you'll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely Prioritizing appropriately meeting deadlines Exhibiting professional behavior while coping well with ambiguity and change Driving results and approaching obstacles proactively Ensuring company policies are communicated and enforced consistently Sourcing and nurturing ideas and rolling them into the creation of improvement plans Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management Assisting with the establishment of long-term operational strategic plans Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth Recognizing top performance, coaching and progressive discipline for poor performance Proposing and implementing improvements in equipment and processing methods Conducting timecard review daily and weekly to ensure pay accuracy Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.Basic Qualifications :- Bachelor's degree- Speak, write, and read fluently in EnglishPreferred Qualifications :- Experience with Microsoft Office products and applicationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00