Description
SummaryLead and optimize the warehousing, inventory-control, and distribution operations for the automotive spare-parts business. The role ensures that the right genuine and aftermarket parts are received, stored, picked, packed, and delivered accurately, safely, on time, and at the required cost. It manages warehouse teams and service providers, protects inventory integrity, supports dealerships and workshops, and drives operational improvement through systems, data, and disciplined processes.TasksLead the end-to-end warehousing and logistics operation for automotive spare parts, including receiving, inspection, binning, storage, picking, packing, dispatch, returns, and inter-branch transfers.Ensure accurate identification and handling of parts by OEM/aftermarket part number, vehicle make and model, supersession status, batch/lot, serial number, and storage requirements.Set and monitor service-level targets for order fulfilment, backorders, emergency/VOR orders, dealer and workshop replenishment, delivery accuracy, and turnaround time.Maintain inventory accuracy through cycle counts, annual stock counts, variance investigation, root-cause analysis, and corrective actions within the ERP/WMS.Optimize warehouse layout, slotting, bin locations, fast-moving parts zones, and handling methods for bulky, fragile, high-value, hazardous, and warranty-return items.Control obsolescence, slow-moving and non-moving stock in coordination with Spare Parts Planning, Procurement, Sales, Finance, Dealerships, and After-Sales teams.Plan outbound transport routes and carrier capacity to meet dealership, branch, workshop, fleet, and retail customer delivery commitments at optimal cost.Oversee reverse logistics for warranty returns, cores, damaged parts, rejected items, and supplier returns, ensuring traceability and timely credit recovery.Safeguard parts through access controls, segregation of duties, secure storage, loss-prevention measures, and investigation of shrinkage or suspected misuse.Prepare and control the departmental operating budget; track labor, storage, handling, transport, claims, and outsourced logistics costs and report variances.Build team capability through manpower planning, shift scheduling, coaching, performance reviews, and technical training on parts-handling standards.Use operational dashboards and KPIs—including inventory accuracy, fill rate, pick accuracy, order cycle time, on-time delivery, damage rate, shrinkage, productivity, and cost per line—to drive continuous improvement.Lead improvement initiatives using 5S, visual management, standard work, workflow redesign, and system enhancements to increase capacity, quality, safety, and customer satisfaction.EducationBachelor's degree or equivalent level.Preferred fields: Logistics, Supply Chain Management, Business Administration or a related discipline.Relevant certification in warehousing, inventory management, supply chain, HSE, or lean operations is an advantage.ExperienceGeneral experience: Over 10 years; sufficient to deal with the majority of situations and advise others.Managerial experience: 5 months to 8 years supervising and directing people and other resources to achieve specific end results within limited timeframes.Relevant experience in automotive spare-parts warehousing, after-sales logistics, dealership distribution, OEM/importer operations, or a comparable high-SKU distribution environment is strongly preferred.Demonstrated experience with ERP/WMS inventory control, stock counts, transport coordination, operational KPIs, and continuous-improvement initiatives.SkillPlanning and organizing, action planning, work scheduling, and workflow management.Automotive spare-parts warehousing, storage management, inventory management, and reverse logistics.Working knowledge of OEM and aftermarket part-number structures, parts catalogues/EPCs, supersessions, and vehicle applicability.ERP and warehouse management systems; barcode/RF scanning and inventory transaction discipline.Data collection and analysis; advanced spreadsheet use and KPI/dashboard interpretation.People leadership, performance management, accountability, decision quality, and results orientation.Continuous improvement, root-cause analysis, problem solving, and an adaptive mindset.CompetenciesBusiness InsightApplying knowledge of business and the marketplace to advance the organization's goals.Manages ComplexityMaking sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.Customer FocusBuilding strong customer relationships and delivering customer-centric solutions.Plans and AlignsPlanning and prioritizing work to meet commitments aligned with organizational goals.Drives ResultsConsistently achieving results, even under tough circumstances.Drives EngagementCreating a climate where people are motivated to do their best to help the organization achieve its objectives.Builds Effective TeamsBuilding strong-identity teams that apply their diverseskills and perspectives to achieve common goals.Instills TrustGaining the confidence and trust of others throughhonesty, integrity, and authenticity.