Requirements
Requires a Bachelor's degree in hospitality management, business administration, or finance, with a certification in revenue management being a plus. Must have experience with advanced data analytics tools, familiarity with hotel industry standards, and proven experience in revenue management or financial analysis within hospitality. Proficiency in revenue management systems, PMS, and Excel is essential, along with strong analytical, communication, and organizational skills.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Finance, Business Analysis & Consulting
Company Industry
Travel, Hotel & Tourism
Company description
At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.
Job description
How does your working day look like…
Revenue responsibilities:
Monitor reservations and revenue systems and ensure accurate and up-to-date availability, rates, and inventory across all channels.
Develop action plans to reach daily / monthly / yearly KPIs.
Complete all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term.
Maintain records pertaining to market segments, transient pace numbers, forecasts, and other rooms’ data.
Coordinate updates/stay restrictions or rate changes to reflect the hotel selling strategy in response to the market demand.
Record competitive set pricing and yield strategies and complete analysis on the market and its opportunities based upon the competition and previous history.
Make sure rate leakages are handled and solved in a timely manner. Use Fornova system to resolve all the rate leakages for all connected partners.
Develop and implement strategies to optimize room revenue and occupancy levels.
Analyse market trends, competitor pricing, and demand patterns to make informed decisions in collaboration with Cluster Director of Revenue Management.
Monitor and adjust room rates based on market conditions and demand fluctuations in collaboration with Cluster Director of Revenue Management.
Make sure rate plans are correctly indexed / loaded and distributed to all channels.
Utilize revenue management tools and systems to forecast demand and maximize revenue potential.
Analyse data to identify trends, opportunities, and areas for improvement.
Provide insights and recommendations to the management team based on analysis.
Group rate evaluation of high demand exhibitions.
Prepare the weekly Rev Max meetings and ensure completion of slides by all allied departments.
E-commerce responsibilities:
In collaboration with appointed agency and regional e-commerce team:
Measure/evaluate hotel performance – SEO, SEM and PPC campaigns.
Continuously optimize content (across all languages) - ensure efficient use of researched keywords and recommend data-driven amends.
Review and monitor the content and search engine ranking of competitors’ websites and react appropriately to maintain competitiveness.
Review content across the hotel direct websites (25hours and All.com) and liaise with marketing for required changes.
Collaborate with Cendyn to ensure ROAS on Metasearch campaigns.
Liaise with the web agency and corporate office for any website/IBE enhancements.
In collaboration with hotel marketing:
Develop and implement eMarketing initiatives for the hotel’s key feeder markets to increase the number of qualified visitors to the hotel website, thus increasing revenues and conversion.
Identify and develop joint e-commerce initiatives with qualified local, regional, and/or national partners/sites.
Establish and implement the hotel’s annual advertising plan for electronic channels and assist with matters related to creative and media planning for PPC.
Ensure brand and marketing message on electronic channels is consistent with overall marketing activities, i.e., special promotions/offers, etc.
Research and benchmark electronic media adverts and articles to ensure that the hotel remains a market leader and collaborates with PR & Marketing closely.
Review and regularly monitor the hotel’s primary competition set and maintain digital performance competitiveness.
Website analytics – REV
Analyse the website user behaviour, site performance, source of referrals, etc.; and act accordingly.
Analyse the website production (bookings) reports available from the website statistical package and/or from the hotel’s Opera property management system or any other such MIS tool.
Provide monthly reports on website KPI to the hotel’s management team and the regional and corporate offices.
Manage Booking.com Sponsored Ads and Expedia Travel Ads to achieve fair ROAs.
Drive digital direct goals set by Ennismore regional and corporate office.
Qualifications
Your personality counts more than your CV…
Bachelor’s degree in hospitality management, business administration, finance, or a related field. Certification in revenue management is a plus.
Experience with advanced data analytics tools or software.
Familiarity with hotel industry standards and best practices.
Proven experience in revenue management, financial analysis, or a similar role within the hospitality industry.
Strong analytical skills with the ability to interpret complex data and generate actionable insights.
Proficiency in revenue management systems, property management systems (PMS), and Microsoft Excel.
Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
Detail-oriented with strong organizational and time management skills.
Knowledge of market trends and competitive landscape in the hospitality sector.
Additional information
What’s in it for you…
Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world.
Benefit from great offers from our numerous cooperation partners.
Be part of our hilarious staff parties and much more...
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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