Requirements
High school degree is required, along with 1-2 years of retail sales experience. Proficiency in CAD packages like AutoCAD, Sketchup, Illustrator, or Photoshop is essential. Strong verbal communication skills and the ability to perform physical tasks such as heavy lifting and standing for extended periods are also necessary.
Description
Job description / Role
Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Sales - Retail
Company Industry
Retail
Company overview
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
The Sales Assistant plays a pivotal role in driving sales and enhancing the customer experience within the store. Reporting to the Store Manager, the Sales Assistant is tasked with maintaining high standards of cleanliness, effectively engaging with customers, and executing various operational duties as assigned by management. Success in this role is measured by the ability to uphold visual presentation standards, deliver exemplary customer service, and contribute to store sales and efficiency.
What you will do
Customer service
Greet customers immediately upon entering the store with a smile and non-business-like greeting.
Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
Provide quality service in the fitting rooms and follow up with customers in a timely manner.
Thank all customers sincerely for shopping as they exit the store and invite them back.
Sales and product knowledge
Provide customers with current and relevant information about the product.
Attempt to add on to the sale by offering additional products or services.
Offer gift cards at the cash wrap to enhance sales.
Operational duties
Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
Maintain cash wrap cleanliness and ensure efficient service.
Capture customer information in the database to improve service and marketing efforts.
Required skills to be successful
Strong verbal communication skills.
Ability to perform physical tasks including some heavy lifting and standing for extended periods.
Experience with CAD packages such as AutoCAD, Sketchup, Illustrator, or Photoshop.
Extensive customer service experience with a passion for engaging with customers.
What qualifies you for the role
High school degree required.
1-2 years of retail sales experience is essential.
Proficiency in using computer-aided design (CAD) packages such as AutoCAD, Sketchup, Illustrator, or Photoshop.
Good verbal communication skills, ability to perform some heavy lifting, and stand for a minimum of 8 hours.
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.
Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q, and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible, we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.
About Al-Futtaim IKEA
Growing together...
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar, and the United Arab Emirates.
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
Apply Now