Requirements
Requires at least 2 years of experience in Customer Support, Call Center, Client Relations, or a related field. Must possess excellent phone etiquette, verbal and written communication skills, and the ability to multitask, organize, and prioritize work. Strong analytical and comprehension skills are also essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Algeria, Comoros, Lebanon, Morocco, Tunisia
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Fluent
Job Function
Sales - Telesales / Telemarketing
Company Industry
Banking & Financial Services
• Response to clients' inquiries through calls, whatsapp, emails and in person.
• Provide knowledgeable answers to questions about products, pricing, and services.
• Qualify the received leads/inquires and assign them to the right consultant accordingly.
• Build sustainable relationships and trust with the customers through open and interactive communication.
• Follow communications policies and procedures set by the company.
• Keep records of all clients’ interactions and update the CRM System accurately.
• Coordinate with the internal departments to ensure meeting client’s needs.
• Follow up with the clients on regular basis to ensure satisfaction.
Requirements:
• At least 2 years of experience in Customer Support, Call Center, Client Relations, or related field.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Strong analytical and comprehension skills.
• Good communication skills.
About the Company
A legal service provider in UAE.
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