Requirements
Proven experience as a Store Manager, preferably in a flagship or high-volume retail setting, is mandatory. The role requires strong commercial acumen, a track record of achieving sales and profitability targets, and experience managing and developing large retail teams. Excellent leadership, communication, coaching, and analytical skills are essential, along with a passion for customer service and retail excellence. Proficiency in Microsoft Office and retail reporting systems is also required.
Description
Role PurposeLead the flagship MUJI store to achieve sales, profitability, customer experience, and operational excellence objectives while developing a high-performing team and delivering the MUJI brand experience.Key ResponsibilitiesDrive sales and profitability by achieving store KPIs, sales targets, and cost control measures.Lead, motivate, coach, and develop a large retail team to deliver exceptional performance and customer service.Create an outstanding customer experience aligned with MUJI brand values and standards.Analyze commercial reports and implement action plans to improve sales, productivity, and profitability.Ensure excellent visual merchandising, store presentation, and compliance with brand guidelines.Manage stock availability, replenishment, inventory control, and loss prevention initiatives.Oversee workforce planning, scheduling, and resource allocation to meet business needs.Identify talent within the team and implement succession planning and development initiatives.Ensure full compliance with company policies, procedures, health & safety, and operational standards.Build a positive store culture focused on teamwork, accountability, and continuous improvement.RequirementsProven experience as a Store Manager is mandatory, preferably within a flagship or high-volume retail environment.Strong commercial acumen with a proven track record of achieving sales and profitability targets.Experience managing large teams and developing future retail leaders.Excellent leadership, communication, and coaching skills.Strong analytical and decision-making abilities.Passion for customer service and retail excellence.Proficiency in Microsoft Office and retail reporting systems.What Success Looks LikeConsistent achievement of sales and profit targets.High customer satisfaction and engagement scores.Strong team retention, development, and succession pipeline.Excellent operational standards and inventory accuracy.A flagship store that consistently represents the best of the MUJI brand.