Requirements
Minimum 8 years of experience in counseling, with a Bachelor's degree in Psychology, Social Science, or equivalent. Preferably 5 years of experience in a vocational training center related to the oil/gas industry. Key skills include stakeholder engagement, case management, counseling, and mental health initiatives.
Description
JOB PURPOSE:Support trainees emotional, academic, and social well-being through counseling and wellness initiatives. Provide individual and group support, lead life skills sessions, monitor performance and behavior, and collaborate with stakeholders to guide at-risk trainees and prevent dropouts during both on-campus and OJT phases.KEY ACCOUNTABILITIES:Job Specific:1 1. Trainee Counseling & SupportProvide personalized counseling and support plans for trainees.Conduct regular check-ins and site visits, including OJT locations.Follow up on disciplinary cases and support rehabilitation efforts.Respond promptly to trainee concerns via various channels. Wellbeing & Mental HealthDeliver wellbeing programs and awareness campaigns.Create safe spaces for open dialogue and refer high-risk cases as needed. 3. Disciplinary & Performance MonitoringTrack trainee data via TIS and identify concerns.Collaborate with staff on early interventions and disciplinary actions.Complete and submit DC documentation and support follow-ups.1 4. Development & Life SkillsConduct life skills and orientation sessions aligned with trainee needs.Promote understanding of ATA policies and values. Parent & Stakeholder EngagementCommunicate with guardians and develop joint action plans for trainee success. Coordination & Case ManagementWork with departments to resolve trainee challenges.Maintain confidential records and respond to requests promptly. Leadership & Council SupportMentor Trainee Council members and support their initiatives.Institutional ParticipationRepresent counseling in academy events and strategic initiatives. Reporting & ImprovementGenerate reports and analyze outcomes to enhance services.Share best practices for consistent and impactful counseling.Generic:1 1. Trainee Counseling & Support (In-Campus & OJT) Provide individualized counseling for assigned trainees to support their emotional, behavioral, social, and academic needs. Conduct regular check-ins and site visits to OJT trainees to ensure their well-being, adjustment, and access to support. Set structured support plans for trainees who receive final warnings related to attendance, behavior, or performance. Follow up on cases before and after disciplinary committee (DC) decisions and create personalized improvement plans. Conduct counseling sessions at OJT sites and on campus to support trainees unable to access ATA premises easily. Respond to trainee concerns promptly via scheduled appointments, walk-ins, or digital communication. Wellbeing & Mental Health Initiatives Plan and deliver wellbeing programs both on campus and at OJT sites to promote resilience, stress management, and overall mental health. Organize awareness campaigns focused on personal safety, emotional intelligence, and positive behavior. Create safe, confidential environments that foster open conversations and trust between counselors and trainees. Refer high-risk cases to specialized professionals when needed and ensure continued follow-up. Disciplinary & Performance Monitoring Monitor trainee data using the Trainee Information System (TIS) to identify performance drops, attendance concerns, or behavioral patterns. Collaborate with officers and academic staff to intervene early in cases of risk or policy violations. Fill in DC forms and termination reports with full information and submit them on time, based on observations and case history. Provide counseling input for DC cases and contribute to decision-making discussions when required. Follow up on disciplinary decisions and support trainees in meeting any conditions or rehabilitation plans imposed. Educational & Personal Development Sessions Deliver Life Skills sessions that cover a range of topics including soft skills, mental health, emotional intelligence, communication, conflict resolution, and time management. Ensure life skills sessions are aligned with trainees personal development needs and institutional goals. Conduct orientation and awareness sessions on ATA's policies and expectations. Encourage trainee acknowledgment and understanding of code of conduct and institutional values. Parent & Stakeholder Communication Communicate with trainee guardians to inform and involve them in issues related to well-being, attendance, and behavior. Work with parents on action plans to help their children succeed emotionally and academically. Coordination & Case Management Coordinate with Student Services Officers, academic teams, and other departments to ensure a holistic support system for each trainee. Collaborate with relevant departments to resolve academic, financial, disciplinary, or logistic challenges faced by trainees. Maintain secure and confidential documentation of all counseling sessions, referrals, and follow-up actions. Respond to internal and external emails promptly and act on requests and instructions without delay. Trainee Council & Leadership Development Guide and mentor members of the Trainee Council to enhance leadership, teamwork, and initiative. Support the planning and facilitation of Trainee Council activities and ensure alignment with academy values and trainee interests. Institutional Events & Initiatives Participate in academy-wide initiatives, exhibitions, and outreach activities to represent the counseling function and promote ATA. Support academy registration drives, induction programs, open days, and national events. Align counseling activities with ATA's strategic goals and contribute to cross-functional improvement projects. Reporting & Continuous Improvement Generate regular reports on counseling trends, trainee needs, wellbeing activities, and intervention outcomes. Analyze counseling outcomes to suggest improvements to institutional services or intervention models. Share best practices with team members to enhance consistency and impact of counseling efforts.COMMUNICATION & WORKING RELATIONSHIP:Internal:Frequent contact with trainees and academic teams regarding counseling, discipline, and related matters. Collaborate closely with administrative officers and coordinate student information dissemination while adhering to confidentiality policies.External:Regular contact with guardians/parents to discuss well-being, attendance, and behavior-related matters. Foster trust and open communication with external stakeholders to support student development.Regular contacts with students guardians/parents for investigating and counseling-related matters.QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:Minimum QualificationB.A. in Psychology, Social Science, or equivalent.Minimum Experience & Knowledge & Skills8 years of experience in counseling, with preferably 5 years in a vocational training center related to the oil/gas industry.