Requirements
Requires 8+ years of experience in Digital Workplace, End User Computing, Corporate IT, or Workplace Technology, including leadership. Must have experience with identity lifecycle automation, role-based access management, governance using modern identity platforms (e.g., Microsoft Entra), and deploying AI in workplace services. Proficiency in Intune, Autopilot, Microsoft 365, SaaS administration, and modern device management is essential, along with experience in improving digital employee experience through automation, self-service, and workplace analytics. Experience in banking, financial services, or a regulated environment is preferred.
Description
We're excited to be partnering with a leading institution in the UAE that is building a digital-first, AI-enabled financial services organisation from the ground up. This is a unique opportunity to join at an early stage and help shape the technology, data, and workplace foundations of a business with significant institutional backing and long-term ambition. If you're passionate about digital workplace transformation, employee experience, and building modern cloud-first environments, we'd love to hear from you. As Digital Workplace Lead, you will be responsible for creating a seamless, AI-enabled employee experience from day one. You'll lead digital workplace strategy, identity lifecycle automation, AI-powered employee support, zero-touch device management, and workforce productivity initiatives, helping establish one of the region's most advanced digital workplaces. Responsibilities• Lead the end-to-end digital workplace experience, ensuring employees are productive from day one through automated provisioning and access management. • Build and operate an AI-powered service desk with a strong focus on automation, self-service, and employee experience. • Manage identity lifecycle automation, role-based access, entitlement governance, and joiner-mover-leaver processes. • Oversee zero-touch device management, workplace applications, and SaaS platforms across the organisation. • Drive adoption and enablement of AI productivity tools and digital workplace technologies. • Lead workplace experience improvement initiatives using analytics, telemetry, and employee feedback. Requirements• 8+ years of experience across Digital Workplace, End User Computing, Corporate IT, or Workplace Technology, including leadership responsibility. • Experience with identity lifecycle automation, role-based access management, and governance using modern identity platforms such as Microsoft Entra. • Experience deploying AI within workplace services, employee support, or service desk environments. • Strong knowledge of Intune, Autopilot, Microsoft 365, SaaS administration, and modern device management. • Experience improving digital employee experience through automation, self-service, and workplace analytics. • Experience working within banking, financial services, or another regulated environment is preferred. Ready to join us Apply today and take the next step in your career.