Description
About InfoquestInfoquest is a custom-sourcing expert network connecting leading consulting firms, investors, and corporates with vetted subject-matter experts for primary research.Headquartered in Beirut, with entities in the UAE and a founding office in Bogotá, we operate a purpose-built expert network platform alongside a growing suite of internal data products that power performance, compliance, and client delivery.Role SummaryWe are looking for a dedicated Full-Stack Engineer to support two key mandates:* Extend and enhance our expert-network CRM through custom features, workflows, integrations, and interfaces built on the Exlink platform.* Ensure the continuity, reliability, and scalability of our internal reporting environment across BigQuery and Power BI.You will own a substantial backlog of business-critical initiatives while helping eliminate a key single point of failure within our data function.Engagement & Access ModelOur CRM is built on the Exlink platform, our long-term technology partner. Product direction and priorities are defined by Infoquest, while access to the platform is granted progressively as trust and familiarity develop under confidentiality agreements between Infoquest, Exlink, and the partner agency.Phase 1* Develop custom features, automations, reports, integrations, and user interface extensions alongside the platform without modifying Exlink's core code.* Work within a scoped development environment provided by Exlink with QA approval before deployment.Phase 2* Contribute directly to the Exlink codebase on Infoquest-commissioned features.* Follow Exlink's architecture, coding standards, and review processes.Key ResponsibilitiesCRM Platform Development (Exlink)* Build, test, and maintain custom CRM features across the expert lifecycle, including lead imports, outreach, compliance workflows, screening, client portals, scheduling, transcripts, and billing.* Develop frontend functionality using Vue 2, Vue 3, JavaScript, Tailwind CSS, Bootstrap, and jQuery.* Build backend services using PHP, Laravel, PostgreSQL, Docker, and Nginx.* Design, build, and maintain REST APIs and integrations with platforms including Zoom, Google Workspace, Microsoft Teams, Cronofy, Inex One, and contact enrichment tools.* Translate business requirements into technical solutions, then test, document, deploy, and maintain them following Exlink's development standards.Data Products & Reporting* Partner with the Data & Internal Tools Manager to ensure reporting and dashboards remain accurate, reliable, and up to date.* Become a secondary owner of the data function by learning, documenting, maintaining, and troubleshooting pipelines, models, and dashboards.* Maintain and enhance integrations between the Exlink CRM and BigQuery.* Support KPI, NPS, and performance dashboards.* Develop runbooks and standard operating procedures (SOPs) to ensure recurring data processes are fully documented and repeatable.Requirements* 5+ years of professional Full-Stack development experience.* Strong experience with PHP and Laravel.* Experience working with relational databases. PostgreSQL is preferred; strong MySQL experience is acceptable with willingness to transition.* Strong knowledge of Vue.js (Vue 2 & Vue 3) and JavaScript.* Experience with Tailwind CSS, Bootstrap, and jQuery.* Experience building REST APIs and third-party integrations.* Comfortable working with Docker, Linux, and Nginx environments.* Strong understanding of Object-Oriented Programming (OOP), MVC architecture, SOLID principles, clean, testable code, and database schema design.* Self-driven with the ability to independently manage business-critical systems and technical backlogs.* Excellent documentation habits.* Strong written English and the ability to collaborate during Beirut and GCC business hours.Nice to Have* Experience with BigQuery or another cloud data warehouse.* Experience with Power BI or similar Business Intelligence platforms.* Data engineering experience including pipelines, data modelling, and SQL optimization.* Experience maintaining SaaS platforms or CRM, scheduling, billing, or compliance-heavy systems.* Familiarity with the expert network or primary research industry.* Experience with Go.Confidentiality & Compliance* Sign and comply with confidentiality and data protection agreements covering Infoquest's client data, expert network, proprietary workflows, and Exlink's platform and codebase.* Adhere to GDPR, UK GDPR, and Infoquest's internal compliance standards when handling personal data.First 90 Days* Successfully onboard to the Exlink platform and document existing pipelines and dashboards.* Deliver the first set of custom features from the engineering backlog.* Independently manage CRM enhancement requests and maintain reliable reporting.* Become a trusted contributor within the Exlink codebase.* Establish yourself as the second owner of the data function, eliminating key operational dependencies.