Requirements
Requires a UAE national with a Bachelor's degree in Business Administration, Public Administration, Law, Government Relations, or International Relations. Previous private sector experience is preferred. Must be fluent in Arabic and English, with strong communication, stakeholder management, organizational, and problem-solving skills. Proficiency in Microsoft Office is essential.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Retail
Inspire | Exhilarate | Delight
At Chalhoub Group, Government Relations plays a vital role in enabling our business to operate seamlessly across the UAE. From supporting new store openings and promotional campaigns to managing trade licenses, permits, and regulatory approvals, the team works behind the scenes to ensure our brands remain compliant and operational.
We are looking for a Government Relations Associate to join our Administration team. This is an exciting opportunity for an Emirati professional who enjoys working in a fast-paced, people-focused environment where every day is different. You'll work closely with government authorities, internal stakeholders, and legal teams to facilitate approvals, maintain compliance, and support business continuity across more than 300 stores throughout the UAE.
What you'll be doing
As a Government Relations Associate, you'll support the day-to-day government relations activities that enable Chalhoub Group's operations across retail, commercial, and corporate functions.
Government relations & licensing
Support trade license applications, renewals, amendments, and related government formalities.
Coordinate lease registration requirements following leasing agreements.
Assist with obtaining authority approvals required for new store openings and business operations.
Monitor compliance requirements and follow up with relevant government entities.
Permits & regulatory approvals
Prepare and process permits for promotions, sales campaigns, seasonal activations, and commercial initiatives.
Coordinate police permits, mall permits, maintenance approvals, and operational clearances.
Support approvals for after-hours work, fit-outs, maintenance activities, and other authority requirements.
Ensure all permits comply with government regulations and consumer protection requirements.
Authority & stakeholder coordination
Liaise with government authorities, municipalities, Civil Defence, police departments, malls, and regulatory entities.
Process approvals through relevant government and mall platforms.
Coordinate no objection certificates (NOCs) and required supporting documentation.
Follow up on requests to ensure approvals are completed within required timelines.
Support operational matters requiring coordination with external authorities.
Legal & administrative support
Support the Legal team with documentation, contracts, and notary requirements.
Prepare documentation for powers of attorney, trade licenses, and legal submissions.
Maintain accurate records and documentation related to permits, approvals, and compliance.
Assist with administrative reporting, trackers, and operational documentation.
Who you'll work with
Internal stakeholders
Government Relations Team
Group Legal
Leasing Team
Brand Teams
Store Operations
Mall Operations
Administration & Business Support Functions
External stakeholders
Government Authorities
Police Departments
Municipalities
Civil Defence
Consumer Protection Authorities
Mall Management
Notary Offices
Trustees and Government Platforms
What you'll need to succeed
UAE national (family book).
Bachelor's degree in Business Administration, Public Administration, Law, Government Relations, International Relations, or a related discipline.
Previous experience in the private sector is preferred.
Skills & attributes
Fluency in Arabic and English, both written and spoken.
Excellent communication and stakeholder management skills.
Strong sense of ownership, accountability, and professionalism.
High level of integrity and discretion when handling sensitive information.
Strong organizational skills with exceptional attention to detail.
Ability to prioritize multiple urgent requests in a fast-paced environment.
Confidence representing Chalhoub Group with government authorities and external stakeholders.
A proactive mindset with strong follow-up and problem-solving abilities.
Flexibility to adapt to changing priorities and operational requirements.
Technical skills
Proficiency in Microsoft Excel and Microsoft Office.
Ability to maintain reports, trackers, and documentation accurately.
Comfortable learning and using government portals and online approval platforms.
Working style
This is a fully office and field-based role requiring regular travel and physical visits to government entities and external stakeholders.
The successful candidate should be comfortable with:
Frequent travel across Abu Dhabi, Dubai, and other Emirates based on business requirements.
Early working hours aligned with government authority operating times.
Managing urgent, time-sensitive requests with professionalism and accuracy.
Working closely with both internal teams and external authorities throughout the day.
Why join Chalhoub Group?
Government Relations is one of the most business-critical functions within Chalhoub Group. Every permit, approval, trade license, and authority interaction contributes to keeping our stores operating, supporting new business opportunities, and ensuring compliance across the Group.
As a Government Relations Associate, you will:
Gain unique exposure to government authorities and regulatory processes across the UAE.
Work alongside experienced Government Relations and Legal professionals.
Develop expertise in licensing, compliance, stakeholder management, and operational governance.
Build relationships with key external stakeholders while supporting one of the region's leading luxury retailers.
Develop a strong foundation for a long-term career in Government Relations, Corporate Affairs, Administration, or Legal Operations.
What success looks like
Confidently manage trade license, permit, and authority-related processes.
Build trusted relationships with government authorities and key internal stakeholders.
Deliver accurate documentation and timely follow-up on operational requests.
Demonstrate professionalism, ownership, and reliability when handling sensitive matters.
Support business continuity across Chalhoub Group's network of brands and stores.
Represent Chalhoub Group with integrity, discretion, and excellence in every interaction.
About the Company
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.
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