Requirements
1–2 years experience in reception, cashiering, hospitality, F&B, entertainment, or retailVery good communication skillsGood EnglishComfortable handling cash and POS systemsPresentable and customer-orientedGood computer skillsAble to work shifts, weekends and public holidaysAble to stay calm during busy periodsStrong advantagesExperience in hospitality, restaurants, entertainment venues, cinemas, hotels, or premium retailExperience with bookings/reservationsExperience upselling products or servicesPrevious experience with POS/cash handling
Description
PurposeDeliver fast accurate entrance sales, interact with customer and provide information about the service while protecting cash and access.Key responsibilities Welcome guests and explain the services. Provide great customer experience. Sell/recharge cards and wristbands, explain pricing and maintain session status. Operate POS and reconcile cash, card and system totals. Control the entrance and prevent unauthorized access. Allocate session to customer; apply refund rules and escalate exceptions. Use the iPad or request floater support during queues.