Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
IT - Software & Web Development
Company Industry
Software & Internet Services
Core responsibilities
SAP BASIS: Provide end-to-end SAP Basis administration, technical operations, platform management, database administration, cloud integration, disaster recovery support, technical monitoring, lifecycle management, performance optimization, and technical project support across all production and non-production SAP landscapes. The resource will ensure high availability, security, stability, and optimal performance of SAP systems while supporting implementation projects, upgrades, and operational activities.
SAP Authorization: Provide end-to-end SAP security and authorization administration across the enterprise SAP landscape, ensuring secure access management, compliance, governance, audit readiness, and adherence to SAP security best practices. Supports approximately 700 users.
Key responsibilities
SAP Basis Administration
Administration of SAP S/4HANA, HANA, Solution Manager, Fiori, BTP, Cloud Connector, Web Dispatcher, DMS, BusinessObjects, SAP Router, and related platforms.
System installations, upgrades, migrations, patches, kernel updates, support package implementation, transport management, client administration, system refresh, and technical troubleshooting.
Coordination of SAP technical support activities with functional teams and external vendors.
Monitoring & Operations
Continuous 24x7 SAP application monitoring with tool-based alerting and consultant review for proactive corrective actions covering SAP applications, databases, operating systems, interfaces, background jobs, performance metrics, backups, clusters, and security logs.
Proactive alerting, incident management, root cause analysis, and operational reporting (daily, weekly, monthly, and quarterly).
Database Administration
Administration of SAP HANA, Sybase ASE, and MaxDB databases.
Backup and recovery, performance tuning, upgrades, capacity planning, replication, storage management, and database optimization.
High Availability & Disaster Recovery
Administration of HANA System Replication and ASCS clusters.
Disaster recovery planning, testing, annual DR drills, synchronization validation, and reporting.
Security & Authorization Management
User lifecycle management, role design and maintenance, authorization analysis, Fiori security, HANA security, and GRC/Firefighter administration.
Audit support, compliance reviews, access reviews, license management, and security optimization initiatives.
Support approximately 700 users.
Required technical skills
SAP Basis Administration
SAP HANA Administration
SAP BTP & Cloud Connector
SAP Solution Manager
SAP BusinessObjects
SAP DMS
SAP Web Dispatcher
SAP Router
HANA, ASE, MaxDB Databases
Linux and Windows Administration
High Availability & Disaster Recovery
Performance Tuning
EarlyWatch Alert Reporting and Follow-up Action Implementation
Backup & Recovery using Veeam
S/4HANA Security
HANA Security
Fiori Security
BTP & Cloud Connector Security
BusinessObjects Security
Solution Manager Security
Audit & Compliance
Security Best Practices
Educational qualifications
Bachelor's degree in Information Technology or equivalent.
SAP Basis, Security, Fiori or other relevant certification preferred.
6-8 years of SAP Basis administration experience.
5-7 years of SAP Security and Authorization experience.
Experience in multiple full-cycle SAP implementations, upgrades, migrations, and support engagements.
Technical competencies
SAP Technology (Basis) Administration with HANA, Sybase & MaxDB databases for SAP applications – Expert
Database Management - Expert
MS Azure - Advanced
Server, Storage computer technology in different Operating Systems - Advanced
SAP Roles and Authorizations - Expert
Detailed responsibilities
SAP Landscape Administration - Responsible for complete administration of all SAP production and non-production systems including:
SAP S/4HANA
SAP HANA Database
SAP ASCS/HANA High Availability Clusters
SAP DMS
SAP MaxDB
SAP Web Dispatcher
SAP BTP
SAP Cloud Connector
SAP Fiori
SAP Solution Manager
SAP ASE
SAP BusinessObjects
SAP Data Provisioning Agent
SAP Router
SAP Technical Monitoring (24x7) - Perform proactive monitoring and administration of SAP landscapes including:
SAP system health monitoring
System log monitoring
Audit log monitoring
RFC monitoring
Background job monitoring
Update failures
Work process monitoring
Lock monitoring
ABAP dump analysis
SQL trace analysis
Runtime analysis
Response time monitoring
CPU and memory utilization
Operating system monitoring
Database monitoring
Print management monitoring
Certificate expiry monitoring
Interface monitoring
SAP HANA monitoring
Cluster monitoring
Backup monitoring
Fiori availability monitoring
Business transaction monitoring
Develop automated monitoring and alerting mechanisms with proactive notification to technical support teams.
Prepare daily, weekly, and monthly operational reports.
SAP Basis Administration - Perform complete SAP Basis operational support including:
System installation support
Client administration
Transport Management System administration
Transport migration
Change management
Kernel upgrades
Support package implementation
Feature pack upgrades
SAP Security Note implementation
Certificate lifecycle management
SAP Support Portal administration
OSS incident management
SAP Router configuration
Job scheduling
System startup/shutdown
User support to development and functional teams
Database Administration - Provide complete administration for:
SAP HANA
SYBASE ASE
MaxDB
Responsibilities include:
Performance tuning
Capacity planning
Backup and recovery using Veeam
Database upgrades
Patch implementation
Database reorganization
Consistency checks
Database monitoring
Storage management
High availability administration
System replication
Database encryption
SQL optimization
Table partitioning
Database troubleshooting
High Availability & Disaster Recovery - Responsible for:
HANA System Replication
ASCS Cluster administration
DR synchronization
Annual disaster recovery drills
DR planning, execution, and reporting
High availability monitoring
System Refresh & Technical Project Support - Plan and execute:
Homogeneous system copies
Annual system refreshes
Sandbox refresh
Quality system refresh
SAP Platform Administration - Provide administration for:
SAP Business Technology Platform (BTP)
SAP Cloud Connector
SAP Solution Manager
SAP BusinessObjects
SAP Data Provisioning Agent
SAP DMS
SAP Router
SAP Web Dispatcher
Activities include:
Installation
Configuration
Patch management
Version upgrades
Destination management
Certificate management
Transport management
Performance optimization
Troubleshooting
Backup Administration using Veeam - Manage:
Backup scheduling and verification
Restore testing
Backup policy compliance
Data recovery
Backup troubleshooting
Backup retention
Performance Optimization - Perform:
SAP EarlyWatch implementation
Continuous quality checks
Performance analysis
Capacity planning
System tuning
Quarterly performance reporting
Cloud Infrastructure Optimization - Support SAP infrastructure optimization through:
Cloud cost optimization
Resource rightsizing
Capacity forecasting
Governance compliance
VM image upgrades
OS lifecycle management
Vendor support compliance
Prevention of extended support costs
Service Management - Support ITIL processes including:
Incident management
Change management
Service request fulfilment
Root cause analysis
SLA compliance
Documentation
Technical reporting
Cross Functional Technical Coordination - Coordinate with:
SAP functional teams
SAP development teams
Infrastructure teams
Database teams
Storage teams
Backup teams
Network teams
Operating system administrators
SAP support
Third-party vendors
Business stakeholders
Deliverables
Daily monitoring reports
Weekly operational reports
Monthly technical reports
Quarterly performance reports
EarlyWatch reports
Capacity reports
Backup validation reports
DR drill reports
System refresh reports
Upgrade reports
Root cause analysis reports
Technical documentation
Technical SOP updates
Additional areas of expertise
SAP Security Notes
SAP Transport Management
Backup & Recovery using Veeam
SAP Performance Tuning
SAP EarlyWatch
Database Administration (HANA, ASE, MaxDB)
Cloud Infrastructure (Azure/AWS/GCP as applicable)
Certificate Management
ITIL Service Management
SAP Authorization
Responsible for complete SAP Authorization administration of all SAP production and non-production systems including:
User Administration
User creation
User modification
User lock/unlock
User deletion
Password resets
License assignment
User lifecycle management
Role Administration
Role design
Role creation
Role modification
Role optimization
Composite roles
Derived roles
Role testing
Role transport
Authorization Management
SU53 troubleshooting
SU24 maintenance
Authorization object maintenance
Transaction authorization
Table authorization analysis
Missing authorization analysis
Authorization testing
SAP Fiori Security
Fiori role administration
Catalog assignment
Group assignment
Launchpad security
App authorization
BTP security integration
SAP HANA Security
User administration
Role administration
Schema authorization
Technical user management
Database security
Firefighter Support
Firefighter user administration
Emergency access monitoring
Firefighter authorization support
Audit & Compliance
Annual access reviews
SAP security optimization report reviews and implementation
Audit log generation
License measurement, utilization & optimization reports
Compliance reporting
Security recommendations
Implementation of approved security improvements
Share role design, compliance, and Firefighter reports/documentation
Operational support
Provide daily operational support including:
Authorization troubleshooting
Security incident support
Change management
Project security support
New implementation security
Role redesign
End-user support
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