Data security underpins the trust that millions of clients place in the firm every day, and in this role, you will be at the forefront of protecting it. In this role, you will drive compliance validation across one of the world's most complex financial environments, working at the intersection of regulatory expertise, technical depth, and cross-functional leadership. This is your opportunity to shape how the firm interprets, implements, and demonstrates adherence to PCI DSS requirements at a global scale.
As a PCI Specialist at JPMorganChase in the Cybersecurity Technology and Controls Global Regulatory Assessments team, you will oversee end-to-end PCI assessment processes, serving as the firm's subject matter expert on PCI DSS frameworks. You will partner with external Qualified Security Assessors (QSAs) , internal control owners, and business stakeholders to validate compliance, manage risk, and protect cardholder data across diverse environments. Your work directly supports the firm's commitment to regulatory excellence and the security of its most sensitive systems.
Job responsibilities
- Oversee and manage multiple concurrent PCI assessments within firm standards and procedures, adhering to time-sensitive deadlines through effective project management and stakeholder coordination.
- Capture, review, and analyze PCI-required documentation, ensuring quality and suitability that meet PCI SSC requirements while exercising professional judgment on complex technical and compliance matters.
- Partner with Business Leads and control owners to determine and validate assessment scope across people, processes, systems, and third-party dependencies in accordance with PCI DSS scoping requirements.
- Collaborate closely with external QSAs to facilitate assessment processes, ensuring alignment with business objectives and regulatory requirements.
- Proactively monitor key risk indicators to identify non-compliance and support remediation, including the development of compensating controls to address security, risk, and control gaps.
- Provide guidance on remediation activities, ensuring appropriate resolution of issues and completion of action plans, and support the closure verification process.
- Develop and maintain strong business and technology relationships, becoming a trusted compliance partner across the firm.
- Communicate risk and control findings to key stakeholders, develop recommendations, and deliver accurate metrics and management reports on a timely basis.
- Leverage emerging technologies, including AI and automation, to enhance assessment efficiency, documentation quality, and risk identification processes.
Required qualifications, capabilities, and skills
- Minimum 5 years of professional experience in technology risk and controls, risk-based consulting, risk assessments, or audit and regulatory activities, with specific emphasis on PCI DSS.
- Comprehensive knowledge and practical experience across all domains of technology infrastructure and PCI DSS requirements, including implementation and oversight of technology risk and controls, and coordination of audit activities.
- Proven experience tracking and driving remediation of PCI findings, including validating control closure and documenting compensating controls through the formal PCI SSC process.
- Detail-oriented with strong conceptual, analytical, decision-making, time management, and prioritization capabilities.
- Exceptional oral and written communication skills with the ability to articulate complex technical concepts to diverse audiences at all organizational levels and influence without direct authority.
- Proven experience in planning, coordination, and implementation with the ability to work across teams and functions to deliver quality outcomes.
Preferred qualifications, capabilities, and skills
- Bachelor's degree or equivalent practical experience in a technology, business, or related discipline; experience within financial services is preferred.
- Experience reviewing vendor, third-party, or software technical documentation to identify control gaps and assess suitability against defined security and compliance requirements.
- Experience in a regulated financial services environment subject to external examinations or regulatory oversight.
- Familiarity with IT risk and process frameworks including COSO, COBIT, NIST CF, and ITIL, as well as process-focused methodologies such as Change Management, Incident Management, and SDLC.
- Demonstrated application of AI, automation, or emerging technologies to improve compliance workflows, documentation quality, or assessment efficiency.
- Sound judgment in ambiguous situations, balancing regulatory requirements with business realities to develop pragmatic, risk-informed solutions.
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