J.P. Morgan Payments combines Treasury Services, Merchant Services, and Trade Solutions for Corporate clients, Financial Institutions, and Governments within the Commercial & Investment Bank (CIB). The Trade & Working Capital Business Management team serves as strategic advisors to Sales & Product, partnering to define client strategy, establish growth plans, and optimize business performance. The team also acts as trusted advisors to Business/Group Heads, identifying, escalating, and mitigating business risks.
As a Trade & Working Capital Business Manager within Trade & Working Capital Business Management you will be accountable for driving EMEA sales strategy, business performance management, and strategic execution for the T&WC franchise. Partnering closely with EMEA Sales leadership and aligned with the Global T&WC Sales Head, the role delivers regional growth initiatives, strengthens governance and controls, and coordinates cross-functional execution across Sales, Product, Banking/Coverage, Credit, Treasury, Finance, Operations, and Service partners.
Job Responsibilities
- Partner with EMEA Sales leadership (and align with Global) to set and execute EMEA strategy, priorities, and operating rhythm.
- Drive regional business development initiatives and cross-functional programs to accelerate growth in priority client segments and corridors.
- Own the EMEA performance management framework (KPIs/scorecards, forecasting, pipeline and client activity reporting), converting insights into actions.
- Provide market, client, competitor, and financial insights to inform commercialization, solution enhancements, and prioritization decisions.
- Lead business reviews and executive materials, delivering value-added analysis (e.g., top clients, industries, competitor positioning) and clear recommendations.
- Enable sales execution through sales acceleration, disciplined pipeline governance, and thought leadership / client-ready content.
- Ensure strong governance, controls, and risk management across EMEA, including escalation and coordination of mitigation plans with functional partners.
- Provide strategic financial leadership for EMEA, including revenue/P&L performance tracking, driving actions to optimize revenue, profitability, and capacity in line with business priorities.
- Champion digital transformation to improve sales processes, reporting automation, and client engagement effectiveness, coordinating with functional partners as required.
- Build strong stakeholder partnerships and lead, coach, and develop talent, fostering a high-performance culture.
Required Qualifications, Capabilities, and Skills
- Excellent attention to detail; strong ownership and follow-through.
- Strong written/verbal communication and executive-ready presentation skills.
- People leadership experience, ability to manage, coach, and develop a high-performing team and drive strong collaboration.
- Strong numerical and analytical skills; ability to translate data into actionable insights.
- Governance mindset with experience partnering effectively across functions in a matrixed environment.
- High ethics and integrity; sound judgment and risk awareness.
- Flexible, proactive and ability to adapt quickly to changing business needs and priorities.
Preferred Qualifications, Capabilities, and Skills
- Familiarity with Trade & Working Capital products / trade finance solutions.
- Experience in Sales, Business Management, COO or Strategy roles.
- Strong executive presence and stakeholder management capability.