Requirements
Requires 1+ years of experience with Microsoft Office products (Word, Excel, Outlook) and a high school diploma or equivalent. Must be able to work flexible schedules including weekends, nights, and holidays, and lift up to 49 pounds. Knowledge of Lean, Kaizen, Six Sigma concepts is preferred.
Description
Job Description :Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.You'll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.Key job responsibilitiesMeasure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shiftsSupport and train employees to deliver great service and supervise them in their daily tasksSupport the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagementWork with other departments to find solutions to address common issues or support needs in areas of key performanceUse data analysis to identify ways to optimise safety, quality and productivityA day in the lifeAs an Operations Lead/Supervisor, you'll be based in one of our operational sites. You'll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.You'll escalate any issues you spot to your manager, but sometimes you'll be the most senior person on shift and will give people the direction they need to complete their tasks. Basic Qualifications :- 1+ years of Microsoft Office products and applications experience- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience- high school diploma or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachPreferred Qualifications :- Knowledge of Lean, Kaizen, Six Sigma conceptsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.