DevRel / Support Engineer

🏢 mintlayer
📍 United Arab EmiratesFull-timeRemote
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
Mintlayer is seeking two DevRel / Support Engineers to join their Dubai team. In this role, you will be the primary technical voice within the community, providing support to developers on platforms like Discord, Telegram, and GitHub. You will also represent Mintlayer at global conferences and hackathons, and handle escalated technical support tickets from enterprise clients. This position is ideal for engineers who enjoy coding and engaging with people. Key responsibilities include community support, developer advocacy, representing the company at industry events, and providing technical solutions. The role requires a strong technical background, preferably in Go or JavaScript, coupled with excellent communication and community-building skills. Candidates should be comfortable with public speaking, webinar hosting, and technical writing, demonstrating patience and empathy in user interactions. A deep interest in the Bitcoin ecosystem and decentralized infrastructure is also essential. The position requires candidates to be located in or willing to relocate to Dubai.
Required Skills
Information Technology
Go
🎁 Benefits & Perks
Comprehensive, high-tier medical insurance with a focus on preventative medicine, annual executive health screenings, and diagnostic check-ups. Monthly fitness allowances for premier gyms and studios, plus internal wellness initiatives including yoga, ergonomics workshops, and stress management. Competitive compensation paid in fiat, Bitcoin, or stablecoins. ML token allocation and vesting for senior roles. Full assistance with UAE residency visas and relocation to Abu Dhabi for on-site roles. Structured flexibility across on-site, hybrid, and fully remote roles. Periodic gatherings with the full team around the world.
Requirements
Requires a strong technical background (Go/JS preferred) with excellent communication and community building skills. Must be comfortable speaking on stage, hosting webinars, or writing technical blog posts, and possess patience and empathy when dealing with users or complex support tickets. A deep interest in the Bitcoin ecosystem and decentralized infrastructure is essential. Candidates must be located in or willing to relocate to Dubai.
Description
All open positionsDevRel / Support EngineerAbout The RoleWe are looking for two DevRel / Support Engineers to join our Dubai team. You will be the primary technical voice within our community — supporting developers on Discord, Telegram, and GitHub, while also representing Mintlayer at global conferences and hackathons. This role is for engineers who love to code but also love to talk to people.ResponsibilitiesCommunity Support: actively manage technical queries in developer channels (Discord/StackOverflow/GitHub)Developer Advocacy: gather feedback from the community and translate it into feature requests for the MWS and Protocol teamsHackathons & Events: represent Mintlayer at major industry events, running workshops and helping developers build their first MWS-powered appsTechnical Support: handle escalated support tickets from enterprise clients, providing code-level solutionsEducation: create video tutorials, blog posts, and live-coding sessions to showcase the power of the Mintlayer ecosystemRequirementsStrong technical background (Go/JS preferred) with excellent communication and community building skillsComfortable speaking on stage, hosting webinars, or writing technical blog postsPatience and empathy when dealing with frustrated users or complex support ticketsDeep interest in the Bitcoin ecosystem and decentralized infrastructureMust be located in or willing to relocate to DubaiBenefitsHealth & Prevention: Comprehensive, high-tier medical insurance with a focus on preventative medicine, annual executive health screenings, and diagnostic check-ups.Fitness & Wellness Programs: Monthly fitness allowances for premier gyms and studios, plus internal wellness initiatives including yoga, ergonomics workshops, and stress management.Competitive Compensation: Salary paid in your choice of fiat, Bitcoin, or stablecoins. ML token allocation and vesting for senior roles.Relocation Support: Full assistance with UAE residency visas and relocation to Abu Dhabi for on-site roles. We handle the paperwork.Flexible Working: Structured flexibility across on-site, hybrid, and fully remote roles. Core overlap hours respected across time zones.Global Team Meetups: Periodic gatherings with the full team around the world. The remote team is never remote from the culture.IMPORTANT NOTICE: Mintlayer will never charge any fees at any stage of the hiring process. No member of our team will ever request payment for job applications or opportunities. If you are contacted by anyone asking for money on behalf of Mintlayer, please be aware this is a scam. The only way to apply for roles is through the official links available on Mintlayer's website: mintlayer.comI declare that I am no less than 16 years old and that I have read the information on the processing of personal data as available on the privacy policy and that I consent to the processing of my personal data in order to receive periodic communications on the developments of the project and on further services relating to the project.Your subscription could not be saved. Please try again.Your subscription has been successful.DiscoverML CoinBlock ExplorerMojito WalletNewDocsBlogIn the MediaEventAboutZK ThunderBuildEcosystemSource CodeJoinCommunityOpen PositionsDownloadSocialsXTelegramInstagramFacebookReddit© Mintlayer.orgTerms & ConditionsPrivacy PolicyCookie SettingsML Coin AddressApply — DevRel / Support Engineer✓Application submittedThanks for applying for DevRel / Support Engineer. We'll review your application and get back to you within 2–3 weeks.WebsiteFull name *Email *Phone (optional)Current location / country *Are you willing to relocate to Abu Dhabi / Dubai * Select an optionYesNoAlready thereYears of relevant experience *Why this role *0 / 1500CV / Resume * PDF or DOCX, max 2 MBPortfolio / GitHub / writing samples URL (optional)I consent to Mintlayer processing my personal data for recruitment purposes, in accordance with the Privacy Policy. *
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00