✨ AI Summary
G4S is seeking a Sales Operations Team Leader in Cairo, Egypt. This permanent, full-time role is responsible for supporting the sales team by managing CRM data, tracking KPIs, streamlining internal workflows, and improving sales processes. Key responsibilities include creating and arranging technical and commercial proposals, studying tenders and RFPs, maintaining proposal quality, creating costing sheets by contacting suppliers, coordinating with sales and operations teams, updating the pipeline sheet, managing CRM database accuracy, preparing sales performance reports and dashboards, assisting with sales forecasting, and coordinating commercial documentation and approvals. The ideal candidate will have experience in sales operations, CRM management, and sales process improvement.
Requirements
The Sales Operations Team Leader role requires experience in managing CRM data, tracking KPIs, streamlining internal workflows, and improving sales processes. Responsibilities include creating and arranging technical and commercial proposals, studying tenders and RFPs, maintaining proposal quality, creating costing sheets, coordinating with sales and operations teams, updating the pipeline sheet, managing CRM database accuracy, preparing sales performance reports, assisting with sales forecasting, and coordinating commercial documentation.
Description
The Sales Operations role supports the sales team by managing CRM data, tracking KPIs, streamlining internal workflows, and improving sales processes. This position acts as the strategic backbone of the revenue engine, allowing the sales team to focus on customer relationships and closing deals. ResponsibilitiesCreating and arranging proposals (technical & commercial) for new & existing clients.Study tenders and RFP and arrange proposals according to the requests mentioned in the RFP or the tender.Maintain quality of the technical & commercial proposalsCreate costing sheet for any offer after contacting different suppliers to find the best priceCoordinating with Sales team & operations Team in issuing proposals according to the client's requirements.Coordinating with other departments to collect costs of all projects.Updating the Pipeline sheet and sending it to the reporting head on a weekly basis.Manage and maintain CRM database accuracy and pipeline tracking.Prepare sales performance reports, dashboards, and KPI metrics.Assist with sales forecasting and planning.Coordinate commercial documentation, quotations, and internal approvals.