Requirements
Requires 3 to 6 years of experience in onboarding, partner operations, marketplace operations, or platform management, with proven experience onboarding companies onto a digital platform, marketplace, or B2B ecosystem. Strong stakeholder management and project coordination skills are essential. Experience in logistics, supply chain, warehousing, freight forwarding, or transportation is preferred, as is knowledge of customs, trade documentation, and compliance processes.
Description
Onboarding Specialist / Manager – Digital Marketplace (Airbnb )We are hiring an Onboarding Specialist / Manager to lead the end-to-end onboarding of logistics, warehousing, freight forwarding, and supply chain service providers onto a fast-growing digital marketplace platform.Preferred Background: Candidates with prior experience at Airbnb are highly preferred. Preference will be given to All NationalitiesKey ResponsibilitiesManage the complete partner onboarding lifecycle from registration to activation.Guide companies through documentation, compliance, platform setup, and operational readiness.Coordinate with product, operations, compliance, and technical teams to ensure smooth onboarding.Maintain partner profiles, service data, and onboarding records.Monitor onboarding progress, resolve bottlenecks, and improve onboarding processes.Build strong relationships with logistics providers, warehouses, freight forwarders, and related partners.Requirements3 to 6 years of experience in onboarding, partner operations, marketplace operations, or platform management.Proven experience onboarding companies onto a digital platform, marketplace, or B2B ecosystem.Strong stakeholder management and project coordination skills.Experience in logistics, supply chain, warehousing, freight forwarding, or transportation is preferred.Knowledge of customs, trade documentation, and compliance processes is a plus.Experience in regulated, government, or semi-government environments is advantageous.