Job purpose:
To drive the sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.
Key Job Responsibilities
• Achieve or exceed the monthly/annual sales targets for new units.
• Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales.
• Constantly improve and update knowledge of product range, features and benefits.
• Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills.
• Build and maintain relationships with existing and prospective customers.
• Function as customer advocate and primary sales contact by complete follow-up from initial contact, quotes, demonstrations, negotiation and closing of deals.
• Follow-up with current and new customers via telephone enquiries and showroom walk-ins.
• Co-ordinate with branches / Head Office for movement of vehicles.
• Document and maintain all records for future references and for use by the Sales and Branch Managers.
• Prepare daily reports based on target.
• Ability to solve problems and ultimately delivers sales results within set time frames.
• Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
Education Qualification, Work Experience & Skills
• Bachelor’s Degree preferably in Sales.
• A proven sales background within a Business to Consumer automotive sales environment.
• Excellent communication and sales ability.
• Proactive, hardworking, goal orientated and motivated approach.
• Fluency in English communication/Arabic Language is an added advantage.
• Good team player, experienced in a professional, high pressure, working environment.
• Excellent business relationship management skills.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).