Requirements
The Team Manager will lead, coach, and develop a high-performing team, ensuring the consistent delivery of an exceptional client experience. Responsibilities include driving sales performance, talent development, and operational excellence. Key duties involve recruiting, developing, and retaining a motivated team, setting objectives, managing performance, and coaching team members. The role also requires fostering a client-centric mindset, supporting sales, building client relationships through Clienteling, and ensuring optimal floor management. Additionally, the Team Manager will communicate business priorities, contribute market feedback, and support operations and compliance.
Description
About The JobLead, coach, and develop a high-performing team while ensuring the consistent delivery of an exceptional client experience. The Team Manager drives sales performance, talent development, and operational excellence while embodying Louis Vuitton values and leadership behaviorsJob responsibilitiesTeam Leadership & DevelopmentRecruit, develop, and retain a highly motivated team in collaboration with the Store Manager.Set individual and team objectives and actively manage performance against expectations.Coach team members through regular feedback, on-the-floor support, and development plans.Secure succession planning and talent pipeline development.Client Experience & Business DevelopmentEnsure the team consistently delivers the Louis Vuitton promise to every client.Support the team in building strong and long-term client relationships through Clienteling.Foster a strong client-centric mindset and proactively manage client-related situations.Sales Leadership & Floor ManagementAct as a role model on the sales floor, supporting the team with selling, cross-selling, and client repurchase.Build and maintain a personal client portfolio.Ensure optimal floor management to maximize business opportunities and service standards.Business Animation & CommunicationCommunicate and animate corporate strategy, business priorities, and objectives through briefings and training sessions.Contribute qualitative market and client feedback to country and regional teams.Implement action plans to boost performance through clienteling, visual merchandising, and team engagement.Operations & ComplianceEnsure policies, brand standards, and grooming guidelines are respected.Support inventory management and operational processes.Partner with the Store Manager on workforce planning and store organization.Category LeadershipAct as a point of reference for a product category, partnering with merchandising teams.Animate category performance through expertise sharing, mentoring, and action plans.Reference LVM34040