Requirements
Candidates must have proven experience as a Butler or in a similar high-end hospitality role, with exceptional communication, interpersonal, and organizational skills. Proficiency in etiquette, protocol, and luxury service standards, along with strong attention to detail and problem-solving abilities, is essential. Basic computer skills and flexibility to work a rotating schedule are also required.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Travel, Hotel & Tourism
Company description
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment "Where life lives" and indulge in excellence.
The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job description
We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our discerning guests, ensuring their comfort and satisfaction throughout their stay.
Anticipate and fulfill guests' needs with the utmost attention to detail and discretion
Manage guest requests efficiently, including packing/unpacking, laundry services, and personal shopping
Coordinate with various departments to ensure seamless service delivery
Maintain an organized and immaculate environment in guest suites and common areas
Prepare and serve meals, snacks, and beverages as required
Assist with event planning and execution for private functions
Handle guest correspondence and manage schedules as needed
Ensure all service standards are met and exceeded consistently
Maintain accurate records of guest preferences and special requirements
Collaborate with team members to create a positive and luxurious guest experience
Adapt to changing situations and guest needs with flexibility and professionalism
Qualifications
Proven experience as a Butler or in a similar high-end hospitality role
Exceptional communication and interpersonal skills
Strong attention to detail and ability to anticipate guests' needs
Proficiency in etiquette, protocol, and luxury service standards
Ability to maintain discretion and confidentiality at all times
Excellent time management and organizational skills
Problem-solving abilities and quick decision-making capabilities
Physical stamina to stand for extended periods and lift up to 25 pounds
Flexibility to work a rotating schedule, including weekends and holidays
Professional appearance and demeanor
Ability to work effectively in a multicultural environment
Basic computer skills for guest correspondence and record-keeping
Fluency in English; knowledge of additional languages is a plus
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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