✨ AI Summary
The Maternity Coordinator will manage the maternity program and patient journey from enrollment through postnatal follow-up, acting as the primary contact for patients. This role involves coordinating registrations, appointments, package inclusions, and payments, ensuring seamless communication between patients and healthcare providers, and maintaining high standards of patient experience. Responsibilities include package management, clinical and operational coordination, patient experience enhancement, reporting, and ensuring compliance with hospital policies and regulatory standards.
Requirements
Bachelor’s degree in healthcare administration, Hospital Administration, Business Administration, Nursing, Allied Health Sciences, or a related healthcare field. Experience in patient journey coordination, maternity program management, healthcare administration, and patient experience is preferred.
Description
The Maternity Coordinator is responsible for coordinating and managing the maternity program and patient journey from package enrollment through antenatal care, delivery, and postnatal follow-up. The role serves as the primary point of contact for maternity patients, ensuring seamless coordination between physicians, nursing teams, patient administration, finance, insurance, and other support departments while delivering exceptional patient experience and supporting the growth of maternity services.