Requirements
The role requires a Bachelor's Degree and 1-3 years of experience, preferably in Mall Operations. Essential skills include excellent communication, problem-solving, leadership, and interpersonal skills. Flexibility to work rotational shifts is also necessary.
Description
The RoleThe Operations Executive is responsible for supporting the day-to-day operations of the mall to ensure a safe, clean, well-maintained, and high-quality shopping environment. The role involves coordinating with tenants, service providers, contractors, and internal departments, while monitoring service quality, health and safety, hygiene, fit-out, and merchandising standards. The position also supports daily inspections, reporting, and operational activities to ensure smooth and efficient mall operations.Key ResponsibilitiesSupervise the day-to-day operational aspects to ensure a comprehensive retail offering and delivery of world class shopping experienceOversee and control Mall Health and safety and hygiene standards.Organize and remodel the design control zone for tenant's unitsAssist the admin team in preparation of relevant reports & paperwork related to mall operations daily inspections of Mall premises & report deficiencies to the operations Manager & concerned partiesHandle tenants & services providers requests for minor maintenance and site accessCoordinate and communicate with the mall departments on matters affecting the mall Operations.Control, guide and improve the service providers at site daily tasks for the desired output and quality of service security, housekeeping, landscaping, pest control, etcCheck kiosks and retail units and report on the fit-out, and merchandising standards.Supervise and monitor contractors performance, KPi, Improvement reportSkills, Knowledge And ExperienceBachelor's Degree1 to 3 years of experience (preferably in Mall Operations).Excellent communication and problem-solving skills.Flexible working on rotational shifts.Strong communication, leadership, and interpersonal skillsOver 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.