✨ AI Summary
Cognizant Consulting is seeking a skilled QA Engineer with extensive airline operations experience, specifically in Irregular Operations (IROPS) systems. The role involves ensuring the quality and reliability of critical airline workflows related to flight disruptions, cancellations, and rebooking. The ideal candidate will have 3+ years of experience in airline operations QA, with deep expertise in IROPS and hands-on testing of passenger reaccommodation, crew recovery, airport operations, and delay management systems.
Key responsibilities include functional testing, end-to-end scenario coverage, User Acceptance Testing (UAT), and System Integration Testing (SIT). The candidate should be proficient in GDS/PSS platforms like Amadeus Altéa and familiar with NDC/IATA disruption standards. Experience in coordinating with Ops Control, Airport teams, and IT in time-critical disruption simulation environments, along with strong skills in defect triage, root cause analysis, and stakeholder reporting, are crucial. Secondary skills in test automation (Selenium/Playwright/REST Assured) and a "nice to have" exposure to Non-Functional Performance Testing during disruption peaks are also mentioned.
Requirements
Requires 3+ years in airline ops QA with deep expertise in IROPS (flight disruptions, cancellations, rebooking flows). Must have hands-on testing experience with passenger reaccommodation, crew recovery, airport ops, and delay management systems. Proficiency in GDS/PSS platforms (Amadeus Altéa or similar) and familiarity with NDC/IATA disruption standards are essential. Experience with functional testing (E2E, UAT, SIT), defect triage, root cause analysis, and stakeholder reporting in time-critical scenarios is required. Test automation skills (Selenium/Playwright/REST Assured) are a secondary skill, and exposure to Non-Functional Performance Testing during disruption peaks is a plus.
Description
We are looking for a skilled QA Engineer with Airline Operations experience, specializing in IROPS (Irregular Operations) systems — someone who understands real-world disruption scenarios and can ensure high-quality, reliable solutions for critical airline workflows.3 plus years in airline ops QA; deep expertise in IROPS — flight disruptions, cancellations, rebooking flowsHands-on testing of passenger reaccommodation, crew recovery, airport ops, and delay management systemsProficient in GDS/PSS platforms (Amadeus Altéa or similar); familiar with NDC/IATA disruption standardsFunctional testing focus: E2E scenario coverage, UAT, SIT;Experience coordinating with Ops Control, Airport teams & IT in time-critical disruption simulation environmentsStrong defect triage, root cause analysis, and stakeholder reporting during live disruption drill scenariosTest automation skills (Selenium/Playwright/REST Assured) for regression of IROPS workflows — secondary skillExposure to load behavior of IROPS systems during disruption peaks with Non-Functional Performance Testing experience – nice to have