✨ AI Summary
We are seeking an Arabic-speaking Customer Support Specialist for a fully remote position. The role involves responding to customers in Arabic and English via phone, chat, or email, resolving issues accurately, and maintaining detailed records. The ideal candidate will be fluent in both Arabic and English, possess strong communication and problem-solving skills, and be comfortable with CRM software. A reliable internet connection is essential for this remote role.
🎁 Benefits & Perks
Work-from-home stipend, Mental health days, Life insurance coverage, Co-working space allowance, Company-provided laptop and tech
Requirements
Fluent in Arabic and English (spoken and written). Customer support experience preferred. Strong communication and problem-solving skills. Comfortable with CRM/support software. Reliable internet for remote work.
Description
We're hiring an Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers in a fully remote role.Key ResponsibilitiesRespond to customers in Arabic and English via phone, chat, or emailResolve issues accurately and professionallyTranslate and relay info between customers and internal teamsKeep detailed, accurate records of interactionsSupport a consistently high-quality customer experienceRequirementsFluent in Arabic and English (spoken and written)Customer support experience preferredStrong communication and problem-solving skillsComfortable with CRM/support softwareReliable internet for remote workBenefitsWork-from-home stipendMental health daysLife insurance coverageCo-working space allowanceCompany-provided laptop and tech