Retail Sales Representative

Required Skills

The ideal candidate will have a high school degree and 1-2 years of retail sales experience. Essential skills include good verbal communication, the ability to stand for at least 8 hours, a strong understanding of fashion trends, and a friendly demeanor. Some heavy lifting may be required.

Job description / Role Job Type Full Time Job Location Dubai, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Sales - Retail Company Industry Retail About Al-Futtaim Group Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the role The Retail Sales Representative plays a crucial role in driving sales and ensuring a positive customer experience. Responsible for providing high-quality customer service, they support daily store operations and maintain visual and cleanliness standards. They contribute to the team's sales goals, assist with operational tasks as assigned by management, and take on responsibilities in the absence of the Store Manager. What you will do Customer service Provide a high level of customer service at all times both internal and external, by being knowledgeable about the product categories and assisting customers professionally. Greet customers immediately upon entering the store with a welcoming attitude. Follow up with customers in a timely manner and sincerely thank them for shopping as they exit the store. Capture customer information in the database for future engagement. Store operations Assist the Store Manager with daily operations, including opening and closing responsibilities. Run the store in the absence of the Store Manager, covering all necessary operational duties. Participate in and attend all store meetings and related functions. Assume and complete other duties as assigned by store management. Sales and product knowledge Provide customers with relevant information about products and stay informed on product categories. Meet or exceed weekly sales goals. Offer gift cards and attempt to add on to sales during transactions. Compliance and procedures Ensure compliance with in-store procedures regarding pricing and ticketing to prevent loss. Follow company policies and procedures rigorously. Assist with inventories and contribute to an organized environment. Housekeeping and presentation Maintain store standards and cleanliness to create a sparkling, organized environment. Perform housekeeping duties as needed and ensure visual presentation standards are met. Team training and support Train new staff on Point of Sale (POS) operations and manage corrective actions as necessary at the POS. Required skills to be successful Excellent verbal communication skills. Ability to stand for long durations. Strong understanding of fashion trends. Professional and friendly customer interaction. What qualifies you for the role High school degree. 1-2 years of retail sales experience. Good verbal communication skills and ability to stand for a minimum of 8 hours. An eye for fashion trends and a friendly demeanor. Capable of some heavy lifting. About Al-Futtaim Retail Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference… About the Company Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt. The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery. The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. Apply Now